Staples

3.6
167 reviews
Get DirectionsCallWebsite

Business Details

700 El Camino Real (Suite 120), Menlo Park, CA
94025, United States
(650) 329-9440
https://stores.staples.com/ca/menlo-park/700-el-camino-real-(suite-120)
GoogleFacebookInstagramTwitterLinkedInTikTok

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Menlo Park, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
700 El Camino Real (Suite 120), Menlo Park, CA
94025, United States

Hours

Reviews

3.6
167 reviews
5 stars
83
4 stars
23
3 stars
9
2 stars
7
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with instances of rudeness and unhelpfulness from staff, particularly in the photo and printing departments.

Product Availability

Customers appreciated the store's good selection of office supplies and the availability of items in stock.

Printing Issues

Numerous complaints were made regarding the quality and reliability of printing services, including incorrect charges and poor print quality.

Store Management

Several reviews indicated a lack of effective management, leading to disorganized service and untrained staff.

Positive Experiences

Despite the negative feedback, some customers highlighted positive interactions with specific employees who provided excellent service.
  • JP
    Jeff Postlewaite
    Nov 5, 2025
    5.0
    GREAT STORE, LOCATION, STAFF.
  • WW
    W
    Oct 18, 2025
    3.0
    Did not honor an online order deal, but did a refund quickly.
  • JY
    Jayden Ye
    Oct 17, 2025
    1.0
    Unprofessional service at the photo/print area. The staff was rude and dismissive — told me “no white shirts” and walked away. Got charged over $40 for passport photos that should’ve been around $29, and the digital copy wasn’t even cropped correctly. CVS has done this much better and cheaper.
  • EZ
    Ethan Zuo
    Oct 14, 2025
    1.0
    Terrible printing services! The printers had some issues to calculate the cost and hence couldn’t carry out the printing process. The guy working there wasn’t helpful, it seemed he was fairly pissed off folding up some leaflets there and I couldn’t understand his language when he finally responded to my question. I guess he wasn’t in the mood to talk to customer in English sometimes? I ended up leaving the shop and getting the documents printed at FedEx.
  • MS
    Mehrnaz Soleimani
    Oct 10, 2025
    1.0
    I did my pre-TSA at this store. The lady was very rude!! horrible customer service. I will never come back to this store for any service.
Read more reviews on Google

Frequently Asked Questions About Staples

What services does Staples in Menlo Park offer?

Staples in Menlo Park provides printing, shipping, technology, travel, and recycling services, including print services, tech services, direct mail, passport photos, Amazon returns, TSA PreCheck®, and Amazon Pickup.

What are the store hours of Staples in Menlo Park, CA?

Staples is open Monday through Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 6:00 PM.