Business Details
About
Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Menlo Park, CA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.6
205 reviews
5 stars
110
4 stars
19
3 stars
12
2 stars
8
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, while a few praised the helpfulness of certain employees.
Delivery Issues
Numerous reviews highlight problems with delivery attempts, including claims of false delivery notices and poor communication from drivers.
Location Convenience
The location is noted for its convenient access and parking, making it easy for customers to drop off and pick up packages.
Service Speed
While some customers experienced quick service, others reported long wait times and inefficiencies, particularly during busy periods.
Staff Attitude
Several reviews mention a negative attitude from staff, particularly from specific employees, impacting the overall customer experience.
- TMTJ MNov 3, 20251.0They cannot print existing shipping labels at this location. Somehow you're supposed to know that from the name... It's not an "office" and ship center. Employee was sympathetic and as helpful as possible, but what a joke.
- NNNatsu NakaOct 29, 20251.0I had a terrible experience at this FedEx location. The female staff at the front was rude and gave me attitude from the moment I walked in. I hope management addresses this behavior because no customer should be treated this way.
- FPFlori PilslOct 8, 20254.0Unlike others, I have had great service here. I WAS late for an East Coast shipment, thankfully the clerk knew me, and took a chance to run it back, she has always been great But lesson learned East Coast cutoff is 445pm!!! Not 5, or later Plan to be there at 430 to make the cut Each ship center has their own cutoff times, check n learn, so your not like me
- SGSiddhant GautamOct 3, 20251.0The drivers from here just do not care. They just marked status as "we could not deliever" with a picture of a random wall. When I went to pickup the package from the center, the lady started yelling and denied pickup saying there was a shipper restriction on pickup and they will try re-delievery (which driver did not, again). Contacted shipper and they said they do not have any such restriction. Finally the package just went back to shipper. Maybe there was some bug in fedex system as well. But the lady here is rude and the drivers are just lazy (hopefully).
- AVAngel VelardeAug 13, 20251.0This has to be the worst FedEx center. The drivers do not communicate. We had a construction sample that needed to be delivered that never made it. We called 3 times to coordinate. Whoever is managing this site is doing such a terrible job and a disservice to its clients. We have not even had one issue with UPS, Amazon deliveries.
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Menlo Park offer?
FedEx Ship Center offers packing supplies, boxes, and various FedEx shipping services including expedited, standard, economy, ground, and international shipping.
What are the operating hours of FedEx Ship Center in Menlo Park?
The FedEx Ship Center is open Monday to Friday from 8:30 AM to 7:30 PM, and on Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
Where is FedEx Ship Center located in Menlo Park?
FedEx Ship Center is located at 3750 Haven Ave, Menlo Park, CA 94025, United States.
What payment methods are accepted at FedEx Ship Center?
FedEx Ship Center accepts American Express, cash, check, Discover, MasterCard, and Visa as payment options.
Can I schedule a residential delivery or hold shipments for pickup at FedEx Ship Center?
Yes, you can schedule your next residential delivery with FedEx Delivery Manager or have your FedEx shipments held for pickup at this location.
Does FedEx Ship Center in Menlo Park provide any discounts?
You can create a free FedEx account to obtain shipping discounts at FedEx Ship Center.
What nearby places can help me find FedEx Ship Center easily or provide related services?
Nearby places include the FedEx Drop Box for convenient parcel drop-offs, Comcast corporate office, and Quicken software development office. These landmarks can help you navigate the area or manage related services.
Are there any legal services near FedEx Ship Center?
Yes, nearby legal services include Trial & Technology Law Group, Cashman Law Firm, Ferrari Ottoboni Caputo & Wunderling, and Cashman Law: Business Law and Estate Planning.
What nearby health and wellness services are close to FedEx Ship Center?
Potent Formulas offers acupuncture, vitamins and supplements, and nutritionist services near FedEx Ship Center. Love At Home Senior Care also provides home health care and retirement home services nearby.
What brands and shipping options does FedEx Ship Center support?
FedEx Ship Center supports FedEx Express, FedEx Ground, and FedEx Freight with services such as Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight.