United States Postal Service

2.2
163 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 29700 Haun Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
29700 Haun Rd, Menifee, CA
92586, United States

Hours

Reviews

2.2
163 reviews
5 stars
38
4 stars
5
3 stars
8
2 stars
9
1 star
103

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported lost or misdelivered packages, with many expressing frustration over unreliable delivery services.

Customer Service

While some staff members received praise for their helpfulness, many reviews highlighted poor customer service experiences, including rudeness and lack of support.

Facility Limitations

The post office is criticized for being too small, leading to long lines and inadequate space for customers, along with limited operating hours.

Mixed Staff Experiences

Customer experiences with staff varied widely; some praised individual employees for their service, while others reported issues with staff efficiency and training.
  • RR
    Robin Russell
    Jan 3, 2026
    5.0
    Yes they are very busy and the parking area not so good. But, the workers are trying their best. It’s busier than usual due to mail boxes broken in to so you have to pick up your mail. Our normal mail delivery for Woodbine lane, Menifee is doing great. She has gone to deliver some of the packages right to your home. Thank you.
  • OC
    October Country
    Dec 24, 2025
    1.0
    If I could give negative stars I would. The entire agency is trash. They have lost multiple packages and have cost me over $350 dollars in lost items and paid them to loose my stuff on top of it. I'm getting to the point where I don't want to order anything anymore because half the time it's lost.
  • MF
    Matt Flammang
    Dec 20, 2025
    1.0
    Smallest most pain in the tail USPS facility to deal with. Our delivery person has been amazing, but the office not so much. Not to mention closing at 4? Avoid this facility and go to the one in Sun City if you can.
  • HM
    Henry Metzler
    Dec 9, 2025
    1.0
    They delivered our package to the wrong address and then the manager harassed my wife saying too bad there’s nothing they can do that it’s our fault for not getting to our mail quick enough. (We get to our mail multiple times a week…) People like that shouldn’t be employed. Fix your staff. Do better.
  • CC
    Cindy
    Nov 4, 2025
    5.0
    Just came by I was helped by Sherry who was very kind and nice with a smile in her face and while in line just listening to Miss Dee she is wonderful too. Such a jolly person.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.