United States Postal Service

2.2
159 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 29700 Haun Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
29700 Haun Rd, Menifee, CA
92586, United States

Hours

Reviews

2.2
159 reviews
5 stars
37
4 stars
5
3 stars
8
2 stars
9
1 star
100

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with mail delivery, including lost packages, incorrect deliveries, and failure to leave keys for parcel lockers.

Customer Service

While some staff members received praise for their friendliness and helpfulness, many reviews highlighted poor customer service experiences, including rudeness and lack of assistance.

Facility Limitations

The post office is criticized for being too small, leading to long lines and inadequate space for customers, along with limited operating hours that are inconvenient for working individuals.

Mixed Experiences

Some customers expressed satisfaction with the service and staff, while others reported ongoing frustrations with mail handling and delivery reliability.

Parking and Accessibility

Customers frequently mentioned inadequate parking and difficult access to the post office, contributing to a negative overall experience.
  • CC
    Cindy
    Nov 4, 2025
    5.0
    Just came by I was helped by Sherry who was very kind and nice with a smile in her face and while in line just listening to Miss Dee she is wonderful too. Such a jolly person.
  • YM
    Ya Mama
    Aug 12, 2025
    1.0
    I live on Broadstone Way by the Golf Course. The mail lady is CONSTANTLY putting the wrong mail in my mailbox and im having to do her job and delivery mail every evening. NOW IT HAS HAPPENED TO ME! I've been waiting for an important piece of mail, I got the email w pics saying it was going to be delivered, check my box and everything is there EXCEPT WHAT I NEED!! WHO DO I NEED YO TALK TO IN PERSON TO RECTIFY THIS ON GOING SITUATION?????
  • AF
    Anthony Finney
    Aug 11, 2025
    1.0
    Y'all have a $2,000 package of mine holding some valuable car parts small light weight box holding injectors you did not knock when you came the first time you left a note I followed every instruction put the note where you said you have not left the package still I tried calling no answer I tried searching it up using the United States Postal slip you left it is saying my package cannot be found what is going on?? Do i need to hire a lawyer?
  • CB
    Charity Burton
    Aug 8, 2025
    1.0
    Mail is always mixed up and lost , and sometimes the mail man or woman forget to leave the key for packages. Lazy office workers !
  • MM
    Mickey Medina
    Jul 19, 2025
    1.0
    They lost my passport.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.