The UPS Store

3.6
154 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5143 in Menifee offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Newport Rd And Murrieta Rd, Jack In The Box, Ihop.

Details

  • DeliveryNot available

Location

The UPS Store
26025 Newport Rd, Menifee, CA
92584, United States

Hours

Reviews

3.6
154 reviews
5 stars
90
4 stars
8
3 stars
3
2 stars
7
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the staff for being helpful and friendly, others report unprofessional behavior and rudeness from certain employees.

Efficiency

Many customers appreciate the quick service and efficiency of the staff, although there are complaints about long wait times and disorganization during busy periods.

Communication

Several reviews highlight issues with communication, including incorrect information about store hours and services, leading to customer frustration.

Store Conditions

The store's cleanliness and organization receive mixed reviews, with some customers noting cleanliness issues and others appreciating the tidy environment.

Pricing

Customers express dissatisfaction with pricing for services such as printing and packaging, feeling that charges are excessive.
  • DC
    Dana Corey
    Dec 22, 2025
    5.0
    The staff is always courteous and helpful
  • JB
    JASON BUCHMAN
    Dec 19, 2025
    1.0
    Unprofessional staff, including the employee who answered the phone, asst manager and owner. Two employees actually accused me of lying, until I was able to prove what I was saying was factual. I asked to have the owner call me which was originally agreed to, only to be refused 3.5 hours later. I asked for a number to corporate and was told even though all their signage says UPS, they are an independent franchise and are not affiliated with UPS and do not have any contact to share for them. Large signage in front of store showing new business hours starting Dec 14th are 11am to 4pm is not accurate. FYI. The above is my personal experience, and yours may be very different.
  • AI
    Arafat Iqbal
    Dec 14, 2025
    2.0
    Says open on sundays on google, went there and they are actually closed on sundays.... please update the google page
  • KL
    kim lelito
    Dec 5, 2025
    5.0
    Visited today to return some pj's for my grandson that were too small..I had all the wrong info and a huge shout out to Bree who totally helped me get them returned to Amazon! She was extremely nice and patient!!
  • HD
    Hari Diana
    Oct 16, 2025
    1.0
    I sent a package with them on a Wednesday and I wanted to shipped next day. Since I past 5pm I was told today is late for next day delivery. It will shipped tomorrow, Thursday and deliver Friday. I paid $128.74 but my package was not delivered until Monday. I disputed the transaction with my back and apparently I signed a big list of this I WAS NEVER GIVEN to read. They guy who received my package and my money shouldn’t not said package would be received ON TIME. This package was sent to a FORT SILL. Monday it was too late for my son, he was gone. Do yourself a favor and save a headache from using this location.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5143 in Menifee offer?

The UPS Store #5143 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and more.