Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5143 in Menifee offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Newport Rd And Murrieta Rd, Jack In The Box, Ihop.
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported unprofessional behavior and rudeness from certain employees.
Efficiency
Many customers noted that the store is generally efficient in handling transactions, with quick service and minimal wait times, although some experienced long lines and slow service.
Communication Issues
Several reviews highlighted problems with communication, including inaccurate information about store hours and services, leading to customer frustration.
Packaging and Pricing
Customers expressed dissatisfaction with packaging fees and pricing for printing services, feeling that charges were excessive or unclear.
Store Management
There are complaints regarding management's handling of customer issues and the prioritization of Amazon returns over other services, leading to dissatisfaction among regular customers.
PP
Parties Outta Sight POS
3 days ago
5.0
I came into UPS today and was greeted by ALONDRA, and her customer service was excellent. I had an Amazon return with just an open bag and the shipping label, and she took care of the rest without hesitation. She easily could have told me it needed to be taped and labeled already, but instead she made the whole process simple and stress-free. Thank you for making it easy on me. I definitely recommend this UPS location.
JJ
Jim Jackson
5 days ago
2.0
Fast service
Overpriced envelope
I forgot to bring shipping packageing and was charged $2.99 for an envelope
I can buy a large box at Home Depot for less
I might have gone to UPS store for office supplies if I was in a hurry but when they charge $2.99 for an envelope I would go to Staples or another office supply store 1st
I forgot packaging and instead of driving home I decided to buy envelope at the store and was surprised at how much it cost
It’s like when there’s a natural disaster and a store price gouges for water because you have no choice.
I don’t expect to hear back from UPS because they are probably embarrassed at what they charged me
HD
Hedy Dembowski
Feb 12, 2026
5.0
Employees are quick with Amazon returns.
Thankful
RJ
Rebecca jacob
Feb 12, 2026
1.0
Not professional at all I sent a package on 12/18 the clerk input the wrong address and my sister never got the packages it was a Christmas present . I claim was created and they denied the claimed I am sorry but I spend my money for the present. They don’t take no responsibility for the package 😡
SH
Sam Haddadin
Jan 13, 2026
5.0
Very helpful, helped me with respect and a big smile
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
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