Virgin Plus - CLOSED

Reviews

• AK

  Amber K

  Jan 16, 2026
  1.0
  Raveen was dismissive and inconvenienced by my coming in for help. After she asked how she could help me, she didn’t speak another word other than “enter your password” to me. Not one “I’m sorry for this inconvenience” or even reassurance that she could help. She told me to sit for ten minutes and we’d restart my phone, in the hopes it would work. I’ve been without service 4 days, so ten more minutes wasn’t convincing me that it would resolve the issue. I asked her to call customer service for further assistance and it threw her over the edge, rolling her eyes, raising her voice and then saying “FINE, I’m sorry! Is that what you want”…. Shocked, I said I’m thankful we’re being recorded and pointed to the cameras. Terrible! She should be fired
• SD

  Sanam Dhillon007

  Jul 28, 2025
  5.0
  Great service by raveen. Helped me resolve all my issues
• JC

  Jaime Craig

  Nov 16, 2024
  5.0
  Drishti was very helpful and kind. Fast service. Informed of the plan I purchased and the upcoming deals. Very through. Great experience. Thank you so much!
• CY

  Cheryl Yetman

  Aug 14, 2020
  5.0
  Vish is the manager here and is a very nice helpful young man. I spent alot of time on phone with virgin mobile and got no where. VISH made it right thank you VISH 😊

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