I had a very disappointing experience with this delivery. The courier marked the parcel as an attempted delivery and stated that the business was closed, but our business was open at that time.
The courier did not enter the store, nor did they call me regarding the delivery. Based on this, I believe the delivery attempt was not genuine and was falsely recorded.
This experience has been extremely frustrating, and because of it, I do not prefer to use FedEx services anymore.
真的爛到讓人傻眼的送貨服務🙄
我5/18在線上買了衣服,5/19FedEx出貨
5/25 中午12:54送到剛好我出去吃飯不在
下午聯絡對方說隔天會再送貨,或是5/27晚上五點後送送,隔天在家等一整天根本沒人來🙄
5/28再次聯絡,對方說5/25當天客服英文可能不太好,幫我注記5/26下午五點後送…但那時間已經沒司機了(這裡不懂為啥那麼早下班?)
5/28的客服說會安排5/29或是6/2送貨
幹結果6/2整天在家等還是沒收到,打去問居然說return to shipper?!
真的不是普通的垃圾欸 到底有什麼障礙?!
英文聽不懂要不要說中文啊🤔
要不是不給星不能留言 還真的想給負5顆星呢呵
FS
fili wedi shambel
May 28, 2026
They are the worst ever company for delivery They said to delivery today and didn't show up even the customer service are laying to what was They saying 🙄.
GZ
GAMING ZONE
May 23, 2026
Inexperienced drivers hired by fedex not even deserve 1 star. TheyShould have to change their drivers .
NE
Nataliia Elmarghani
May 12, 2026
The worst experience with an online order with home delivery service. I paid for the order on April 24th, and delivery was scheduled for May 8th. On the appointed day, my husband and I were at home, and at 9:15 a.m. I received an email from FedEx saying the delivery was unsuccessful because he wasn't home. Really? No one rang the doorbell, knocked, or called my cell phone, and as it turned out later, there wasn't even a sticker from the company on the door. Apparently, the courier took the easy way out - mark the status as not home, and didn't even attempt to deliver. I wasted four days of my life and a huge amount of energy and nerves trying to find out where my package was delivered!!! The customer service is terrible; without installing the app on your phone, the tracking doesn't show the address where to pick up the package, only the city. And there are about 15 FedEx branches in the city. I went to the one closest to my house - the man there told me he couldn't help me - I should call the hotline. When I got home, I found out that my package had been taken to the branch where I had just been!!!! And he didn't even ask for the tracking number and didn't lift a finger to help me in any way. So today, I took the bus and picked up the order myself. Now the question is: who will compensate me for my wasted nerves and the money I paid for home delivery? Terrible service, I'm shocked!