FedEx Ship Centre

Reviews

• JL

  Justin Laus

  1 day ago
  1.0
  Laziest delivery drivers in the city , will cancel your scheduled delivery with no attempt of actually delivering. This place needs to be audited
• GW

  Greg Wiens

  1 day ago
  5.0
  The young worker at the counter was very quick, professional, and helpful. Good service at this location.
• NE

  Nataliia Elmarghani

  May 12, 2026
  1.0
  The worst experience with an online order with home delivery service. I paid for the order on April 24th, and delivery was scheduled for May 8th. On the appointed day, my husband and I were at home, and at 9:15 a.m. I received an email from FedEx saying the delivery was unsuccessful because he wasn't home. Really? No one rang the doorbell, knocked, or called my cell phone, and as it turned out later, there wasn't even a sticker from the company on the door. Apparently, the courier took the easy way out - mark the status as not home, and didn't even attempt to deliver. I wasted four days of my life and a huge amount of energy and nerves trying to find out where my package was delivered!!! The customer service is terrible; without installing the app on your phone, the tracking doesn't show the address where to pick up the package, only the city. And there are about 15 FedEx branches in the city. I went to the one closest to my house - the man there told me he couldn't help me - I should call the hotline. When I got home, I found out that my package had been taken to the branch where I had just been!!!! And he didn't even ask for the tracking number and didn't lift a finger to help me in any way. So today, I took the bus and picked up the order myself. Now the question is: who will compensate me for my wasted nerves and the money I paid for home delivery? Terrible service, I'm shocked!
• AB

  Aditi Bhardwaj

  May 8, 2026
  1.0
  I was supposed to receive a package on Tuesday but the guy didn’t deliver it and put code 7 “customer not available”. The time he put the code was the same time purolator delivered my package too. How was I home for them and not for FedEx? The guy didn’t even leave a door tag for me to know where I can pick my package from. I’ve been to staples thrice after that but they don’t have any information about my package. I’ve tried calling their customer support number but its service is so bad that the automated service hangs up on me. How am I supposed to get my package then?
• CP

  Chin Pacilan

  Apr 10, 2026
  1.0
  The staff member(GUY) at the front desk around 5 PM today provided the worst customer service I’ve ever experienced at this branch. I was asked to present an ID with my address on it, even though I had already shown my foreign passport. Since front desk staff are the first point of contact, I expected a bit more patience and a willingness to assist. Instead, the interaction felt rude and dismissive. There was no greeting, no smile, and the tone came across as unfriendly and unhelpful.