The UPS Store

Reviews

• RA

  Rich Axelrod

  Aug 29, 2025
  5.0
  Great customer service!!!!!
• SM

  Susan Meyer

  Oct 14, 2022
  1.0
  If I could give a ZERO star, I would. I have been a loyal customer of this store for 2 years, paying them for printing, Notary services and other tasks at least once a month. I tried to drop off an Amazon return today, in the original packaging from Amazon, and was told that the box had to be taped shut. I said, then please do so. She said it would cost me $1.00. I had no money along because this was a free return for a wrongly sent item. I asked that she please just waive the silly fee and she declined. Are you kidding me? So I left with my package and, because this store would not invest ONE PIECE OF TAPE into customer care, they have now forever lost that customer.
• CC

  Crissy Canlas

  Jun 10, 2020
  5.0
  Had to send a package overseas for the first time. There was a lot of back and forth about customs taxes and fees on the other end that was confusing, especially with the time difference. Joe from UPS maintained communication with me and their international office the entire process, providing updated information when it was available. Definitely went the extra mile. Absolute lifesaver. Very grateful for his assistance.
• TP

  Thomas Pinai

  May 3, 2018
  5.0
  Joe was very helpful despite being busy. He answered all of my questions I had. I needed to ship some car parts and he packaged them up nice. I received a good review from my customer regarding the packing so I figured I’d give credit where credit was due.

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