United States Postal Service

2.0
221 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4325 Glencoe Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4325 Glencoe Ave, Marina Del Rey, CA
90292, United States

Hours

Reviews

2.0
221 reviews
5 stars
40
4 stars
11
3 stars
4
2 stars
11
1 star
155

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unprofessional behavior from staff, leading to a negative customer experience.

Operational Issues

Frequent reports of broken drop-off bins and malfunctioning kiosks create significant inconvenience for customers.

Staffing Problems

Many customers noted long wait times due to insufficient staffing, with only one or two employees available during busy periods.

Mixed Experiences

While many reviews are negative, a few customers reported positive interactions with specific staff members, indicating inconsistency in service quality.

Facility Conditions

The post office is described as dirty and poorly maintained, contributing to an overall unpleasant atmosphere.
  • CC
    Chris
    Nov 13, 2025
    1.0
    Surly service
  • TP
    The Goddess Psyche
    Nov 8, 2025
    1.0
    WORST POST OFFICE EVER! I don't even know where to start. They don't open until 10am which is very odd for a post office as every other post office opens at 9am. Sometimes they close in the middle of the day. Their kiosk is always breaking down and staff does NOTHING to help you or fix it. Staff is beyond rude and unhelpful. The package shoot is broken has been broken for over a year so if you need to drop off a package you have to wait until they open this doors at 10am (or later because they run on their own schedule). If I could give them 0 stars I would
  • AE
    Alli Ebenkamp
    Oct 15, 2025
    2.0
    The drop off bin has been "broken" for over a year and a half now. Absolutely ridiculous! And they rarely have boxes available.
  • TT
    Tanner
    Oct 2, 2025
    1.0
    Package drop box is always broken. Does not open until 10am. Impossible to drop off prepaid packages. Fix your package drop box
  • SC
    Steven Corliss
    Sep 15, 2025
    1.0
    Been here many times over the last few years and everyone who has ever "helped" me has made it abundantly clear that I'm an inconvenience to them as they ignore me, type on the computer, and talk to the other staff Went in this past week and no customers were in line and they told me to go to the kiosk saying, "we can't do that at the counter." They came to show me how on the kiosk to find that it was not possible on the kiosk like I previously mentioned and then magically they were all of a sudden able to do it at the counter Miserable staff. Have now started to go to the Playa location where actual humans work. Will never go back to this location (which is likely their goal anyways)

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.