United States Postal Service

2.0
223 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4325 Glencoe Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4325 Glencoe Ave, Marina Del Rey, CA
90292, United States

Hours

Reviews

2.0
223 reviews
5 stars
41
4 stars
11
3 stars
5
2 stars
11
1 star
155

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unhelpful staff, with many customers expressing frustration over the lack of basic courtesy and professionalism.

Operational Issues

Customers frequently report long wait times, broken self-service kiosks, and inadequate staffing, leading to inefficient service.

Facility Conditions

The post office is described as dirty and poorly maintained, contributing to an overall negative experience for visitors.

Mixed Experiences

While many reviews are negative, a few customers mention positive interactions with specific staff members, indicating inconsistency in service quality.
  • PV
    Patrick V
    Dec 6, 2025
    3.0
    Good customer service. Always helpful. However when you are getting your mail forwarded to a PO Box. You must receive a piece of paper in your po box to activate it then give to post office representative to turn on the mail forwarding. It doesn't happen automatically. 😕
  • RV
    Rosa Vazquez
    Dec 3, 2025
    5.0
    Great service
  • CL
    Cheryl Leeds
    Nov 28, 2025
    1.0
    Worst customer service ever!!! The Hispanic lady that works there is rude!! I ended up just walking out because she had the worst attitude ever. I walked in she never said hello, but rather the first thing out of mouth is “ you ready?”. No hello, good morning, NOTHING!! I just can’t believe that usps has people with this sort of attitude in marina del Rey with this type of attitude. I will never go to this location again. I wish I could give it zero stars.
  • EE
    Elon
    Nov 13, 2025
    1.0
    Surly service
  • TP
    The Goddess Psyche
    Nov 8, 2025
    1.0
    WORST POST OFFICE EVER! I don't even know where to start. They don't open until 10am which is very odd for a post office as every other post office opens at 9am. Sometimes they close in the middle of the day. Their kiosk is always breaking down and staff does NOTHING to help you or fix it. Staff is beyond rude and unhelpful. The package shoot is broken has been broken for over a year so if you need to drop off a package you have to wait until they open this doors at 10am (or later because they run on their own schedule). If I could give them 0 stars I would

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.