The UPS Store

Reviews

• DG

  Dr. Gray

  2 days ago
  3.0
  First I’ll say that Annabelle is the Best employee at this store; kind, caring and efficient! I’ve been a customer at this location for one year and I paid in advance for the year. I use to have packages delivered here until two of my packages (Christmas gifts) came up missing last month. The store manager never returned my call, nor did the owner respond to my email and then two weeks later a staff member said “they gave me the packages.” I was floored that they would keep my packages and not own up to this. Since then I’ve stopped having the majority of my packages shipped to this store, because they showed me who they are. So far I’m receiving my paper mail and I pray that will continue going well.
• TH

  Terese Hammond

  5 days ago
  1.0
  Make up rules on the spot. Terrible service. Completely clueless. Worst management of a UPS store. They should be taken down from UPS.
• SS

  Steve

  Jan 2, 2026
  3.0
  One of the employees said to my face last ground pick up was 6:00p and wouldn't accept my package.. it's always been 6:30. The website says 6:30. I had to haul ass that day to get to another UPS who took my package at 6:29 p. They just didn't want to deal here. Unreliable cut off times: not cool.
• LB

  Lara B

  Dec 28, 2025
  5.0
  I was having a very stressful day and had to return a bunch of things at UPS. Annabelle helped me out. She was lovely, Kind, and helpful. It truly made my day so much better and easier and I appreciate her. I also work in customer service and I know how draining it can be. But she was nothing but sweet and helpful and that deserves a very good review! Five stars for Annabelle!
• LP

  Lisa Packham

  Dec 16, 2025
  5.0
  Fast easy service. I’d rather spend a couple extra dollars here to have it done right then go to the post office. Nubia, helped me package everything in the most efficient manner, and was very sweet.

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