The UPS Store

Reviews

• KK

  Kayla Kempner

  Oct 4, 2025
  5.0
  The employees at this location is always nice and helpful.
• AA

  Alyssa

  Jul 19, 2025
  2.0
  I went to this UPS Store to drop off two Amazon returns and had my young daughter with me. I realized the boxes needed a couple pieces of tape and asked the associate if they had any I could use. She pointed to the wall where they sell tape, and when I clarified, she said they only help tape boxes if it’s just one. I had one small box and one medium box, each with one item, and she still refused. I understand policies, but I’ve been helped before at this same location and other shipping spots like USPS regularly assist with simple things like this. It felt inflexible and unhelpful, especially when it would’ve taken 10 seconds and two pieces of tape (it was just the box opening that needed it). On a positive note, the other associate kindly let my daughter pick out a sticker, which was appreciated. I ended up going to the other UPS Store in town, where the staff was kind, understanding, and taped up the boxes without hesitation. I’ve used this location in the past for notary, printing, and mailing, but this left a bad impression. Small moments of kindness and customer service matter, especially when there are other options in town.
• ZD

  Zandar Drake

  Jun 11, 2025
  5.0
  They are just so amazing here! I prefer this location to all others!!
• FZ

  flor Zarate

  Jun 9, 2025
  5.0
  Service is always convenient and fast.
• YS

  YADVINDER SINGH

  Jun 1, 2025
  1.0
  I visited there for notary some supporting documents of passport application form. front desk executive (Navneet) refused to accept Green card as a valid ID for my 14 years old son. she demanded additional id Like DL or DMV id. when i told that my son is minor and he doesn't have a DL. Then she clearly denied to notary. I asked her, when she was a minor what kind of ID she was using for any notary? Then she was answerless. UPS management should work on hiring some qualified staff or give them some basic training on acceptable govt documents. In total there were 10+ pages for notary with some color photocopies(almost $175 job). Foolish staff lost it. I visited other UPS store and they notarized my documents without any questions.

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