The UPS Store

3.7
40 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6370 in Malibu offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Malibu Colony Plaza.

Details

  • DeliveryNot available

Location

The UPS Store
23823 Malibu Rd, Malibu, CA
90265, United States

Hours

Reviews

3.7
40 reviews
5 stars
25
4 stars
1
3 stars
1
2 stars
2
1 star
11
  • MZ
    MARK Z
    Oct 21, 2025
    5.0
    My first time ever writing a review, but I just had to do it. I’ve been a UPS Malibu customer for decades, and Zack, Michael, and Alfredo are simply incredible. Every single time I come in, they’re not just doing their jobs — they’re helping people, especially the older ones, figure out phones, computers, or other things that aren’t even UPS-related. That kind of kindness is so rare these days. I can’t imagine Malibu without Zack and his amazing team. Thank you all for caring so much about this community. Zack, you’ve got my business for life!
  • JC
    Joseph Clemcheck
    Oct 13, 2025
    5.0
    This is the best UPS Store I have ever been to. They are always professional that have great customer service and are always willing to help me no matter what I need. I just stopped by for some help with a package that I needed packed at my home as it was going to be picked up at my house by UPS but I needed help packing it due to the large size so I stopped by the UPS Store to see how they could help. I talked to the owner Zack and he helped me set up a day that he will stop by the house with all the packing materials necessary to pack up my large Pilates machine to send to the manufacturer for repairs. Thanks for all your help Zack, I will definitely be back in the future
  • FW
    Foothill Wellness
    Oct 5, 2025
    5.0
    Love this UPS Store in Malibu! Zack and his team are super friendly and always ready to help. I come here often to ship packages or print documents, and they always get things done quickly and correctly. They also offer great price options, which makes every visit even better. The store is clean, organized, and really supports the Malibu community. I also have a mailbox here — my mail and packages are always handled promptly. Excellent service all around. Highly recommend! Thanks Zack and the A team!
  • DK
    Diane K
    Sep 24, 2025
    5.0
    Team at UPS has been extremely helpful with mailing, printing and emailing the last few weeks. Thank you to Michael+
  • TK
    Tyngys Kozhekeev
    Sep 19, 2025
    1.0
    Today at 8:10 AM the store was still closed, even though the posted hours state it should open at 8:00. This is unacceptable and causes inconvenience for customers who rely on the stated business hours. Management should take action and ensure employees follow the schedule.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6370 in Malibu offer?

The UPS Store #6370 provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, passport/photo ID services, and small business services.