United States Postal Service

3.3
77 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 101 S Santa Cruz Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
101 S Santa Cruz Ave, Los Gatos, CA
95030, United States

Hours

Reviews

3.3
77 reviews
5 stars
39
4 stars
6
3 stars
0
2 stars
5
1 star
27
  • HH
    Hera
    5 days ago
    5.0
    I've only had positive experiences with this USPS location, going back 8+ years. In particular, Jose is friendly and professional, and always goes out of his way to help me answer questions about different packages/services. Today, while I was searching for a pen, another customer advised me to ask Jose for help if needed. The realization that so many neighbors have had great experiences here inspired me to leave a review.
  • NN
    Nosivadnomis
    Oct 30, 2025
    4.0
    My local Postal location is on Dell Ave but I’ve always preferred going to this one. It has plenty of envelopes, boxes and packaging material, and there are PO Boxes for days. The overall experience of sending packages is a little clunky and slow.
  • LG
    Lindsey Gilbert
    Oct 25, 2025
    4.0
    The Los Gatos Post Office is a staple in the area—plenty of PO boxes available, though it’s hard to tell how many are actually vacant. The space itself has that classic post office charm—slightly dated, but functional—and carries the essentials like mailing supplies, boxes, cards, and parcel slips. On Saturdays, they typically only have one representative working the counter, so lines can move a bit slowly, especially during peak hours. That said, the staff are always professional and polite once you’re up next. Parking is convenient, with both street options and a small lot directly in front, which makes quick errands easier. Overall, it’s a solid location for your mailing needs—organized, secure, and dependable, even if the pace could be a little faster on weekends.
  • MP
    Marilyn Waiton PhD
    Sep 6, 2025
    2.0
    My mail has been delivered for the 8th time to wrong address: Nell Griscom at 24200 Summit Woods, Los Gatos, CA 95033. The subscription Bulletin, Classic Car Club of America July-August 2025 should have been delivered to my home address Dr Marilyn Waiton PhD 16200 Redwood Lodge Road, Los Gatos, CA 95033. This is happening too often, normal service has been outstanding for 35 years. Please correct
  • KC
    Katie C
    Jun 30, 2025
    5.0
    Jatinder was very helpful and efficient when we came for our passport appointment. She even caught an error for me on my form so I have her to thank for saving me from a lot of future stress and issues. The kindness and patience here goes a long way - thank you! I've been trying to call this location but can't reach an agent. I left a large pink water bottle there with animal stickers on it. Please save for me and I will come pick up ASAP. Thank you!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.