The UPS Store

Reviews

• BB

  BlackMadonna

  5 days ago
  1.0
  The White/ Hispanic guy with the box head and glasses is beyond rude and racist. I just left the location and had no problem last week, suddenly he tells me he can't scan my QR code and he doesn't know how to type it in. I started laughing and said just type it in....he reluctantly typed it in and said Oh it works ! Then he failed to attach the shipping label. I said are you going to attach the label and give me my receipt? He told me he had to wait on another customer who had been waiting. I said NO , I asked him was he in line and he told me to go ahead, please finish up with me and then you can proceed with the other customers. All he had to do was put my label onto the package and I could leave. Obviously he planned on ditching my package or redirecting it to Alaska. I was the Only black in the store and everyone was white. All of them agreed the clerk was being a racist jerk. The lady behind me was more upset than me, she said just put the label on sir, it's super easy, he then grabbed my package and put the label on. He then rudely said there satisfied? Ummm yes I will be after I call corporate office and make a full formal complaint. I usually go to FedEx or USPS but they're just as bad ! This was my second visit and the first time an Asian guy assisted me with polite, prompt service. This was very shocking to get treated with such disdain by a young 30 year old, slavery is over and we must all strive to not only get along, but to do our very best at work! I hope he gets fired !
• KM

  KRISTY MAJORS

  Mar 7, 2026
  1.0
  This place is a rip off . They charge double for shipping compared to UPS directly. Don’t go here. Ups stores are privately owned and set their own prices
• AB

  Anastasiia Boiarska

  Feb 12, 2026
  1.0
  The big young guy didn’t know how to work! He let me call to different lactations and he know what they don’t have options for talk to somebody. Stupid!!! Why u let me call if u know what no one can answer 😡😡😡😡 unprofessional and spend my time
• VP

  Veniamin Panenko

  Feb 5, 2026
  1.0
  literally the worst ups store ive ever been too, the staff cant do a proper packing job nor tape the box, the attitude is awful, not gonna be surprised if my packages going to be damaged, no trust to the store and their staff, would go to the different one but it was too late already to leave mid shipping

Frequently Asked Questions About The UPS Store