United States Postal Service

2.8
194 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 8821 Aviation Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8821 Aviation Blvd, Los Angeles, CA
90009, United States

Hours

Reviews

2.8
194 reviews
5 stars
72
4 stars
13
3 stars
11
2 stars
6
1 star
92

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback indicates a significant number of customers experienced rude and unprofessional behavior from staff, particularly in the passport office.

Service Efficiency

While some customers reported quick and efficient service, many others experienced long wait times and disorganization, especially for passport services.

Customer Experience

Several reviews highlighted positive experiences with specific staff members who were friendly and helpful, contrasting with the overall negative sentiment about staff behavior.

Facility Conditions

Customers noted issues such as lack of shade and seating outside, as well as confusion regarding service hours and procedures.

Parking and Accessibility

Positive remarks were made about the availability of parking and accessibility features, such as elevators for handicapped access.
  • AA
    Anastasia
    May 20, 2025
    3.0
    what’s the point of even having a phone if yall are never going to answer it?😒
  • MR
    Michael Richards
    Sep 5, 2023
    5.0
    Went today to have fingerprints taken. I didn't see any signage for this service but basically you need to wait in the main post office line, then they'll send you upstairs to the passport area and have someone meet you. Everyone was friendly and professional. While I was waiting upstairs, multiple people checked in with me to make sure I was being assisted. I was in and out in a reasonable amount of time and very satisfied with the service I received.
  • AS
    Antonio Sandoval
    May 5, 2023
    5.0
    The ladies at the Passport center are absolutely amazing. I took my 3 children to get their passports done and they were extremely patient and helpful. As long as YOU have all your paperwork in order, it's a simple process.
  • NP
    Noel Palafox
    Apr 2, 2023
    5.0
    Para el pasaporte son muy amables y son muy Ordenados con su ayuda

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.