Brand Certified
United States Postal Service
2.5(264 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
265 S Western Ave, Los Angeles, CA
90004, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 265 S Western Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
264 reviews
5 stars
80
4 stars
12
3 stars
16
2 stars
13
1 star
143
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Many reviews highlighted the location as being understaffed, leading to long wait times and poor service.
Customer Service
Customers reported a mix of experiences with staff, ranging from helpful and friendly to rude and unprofessional.
Package Handling
There were multiple complaints about lost or tampered packages, raising concerns about the reliability of the service.
Passport Services
Numerous reviews indicated significant issues with passport services, including canceled appointments and unhelpful staff.
Self-Service Kiosks
While some found the self-service kiosks convenient, others noted they were often out of order or slow.
- OOOceJan 31, 20265.0The self service is so convenient, nobody is using it. If you have something to return/ship, just go to the machine, save me time waiting for 10 ppl line
- DHDaniell HudsonJan 30, 20261.0This location is genuinely disorganized and understaffed. I’ve lost about six packages here, which is a serious issue as a business owner. When I asked, the staff sorting in the back said they had no idea what happened. That’s the level of accountability you can expect. I wouldn’t recommend shipping from this location. Try the Larchmont post office instead.
- TKTaylor KerlinDec 10, 20255.0This is easily my favorite usps location. The staff is always friendly and helpful. Just don’t come on a Friday at closing time and you’ll be okay!
- SMsharon vanessa estevez matuteOct 20, 20255.0Hola aca tomaran fotografías a la hora de tramitar el pasaporte
- ESeric smithOct 14, 20251.0Awful , sloppy place where no one knows how to do anything . You will wait in a long line , then be sent to “ the blue door “ to wait in another line, then they will send you home because they don’t know how to help you . They are undertrained and understaffed .
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Los Angeles?
The United States Postal Service is located at 265 S Western Ave, Los Angeles, CA 90004.
What are the opening hours for this USPS location?
This USPS location is open Monday through Friday from 9:00 AM to 5:30 PM, and Saturdays from 9:00 AM to 3:00 PM. It is closed on Sundays.
Can I apply for a passport at the United States Postal Service on S Western Ave?
Yes, this USPS location accepts first-time passport applications for the U.S. Department of State and can also take your passport photo with an appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment using the online scheduler, although limited walk-in hours may be available at select locations.
Can I rent a PO Box at the 265 S Western Ave Post Office?
Yes, you can apply for and reserve a PO Box online and complete the setup in person at this USPS location.
What is the cost to get a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
What services does this USPS location offer besides mailing and shipping?
Services include money orders, Post Office boxes, passports, gift cards, and more.
Are there other postal offices near the USPS at 265 S Western Ave?
Yes, nearby postal offices include the Nat King Cole Post Office and another United States Postal Service location nearby.
What dining options are available near the 265 S Western Ave Post Office?
Nearby dining options include GamBoJok, a Korean and Asian restaurant, Fat Tomato Pizza, an Italian and American restaurant, and The Dolly Llama, specializing in ice cream and desserts.
How can nearby public transit or locations help me visit the USPS location at 265 S Western Ave?
Nearby landmarks and services such as the Nat King Cole Post Office and public centers like Nithya for the City can assist with navigation and planning your visit to the USPS location.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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