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Visit your local Post Office™ at 265 S Western Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with specific mentions of certain employees being particularly problematic.
Long Wait Times
Numerous reviews highlighted consistently long wait times, often exceeding 30 minutes, due to understaffing and inefficiency.
Passport Services
The passport application process received significant criticism, with reports of canceled appointments and unhelpful staff.
Package Handling Issues
Several customers experienced problems with lost or tampered packages, raising concerns about the reliability of the service.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment leaned towards dissatisfaction with the service.
SM
sharon vanessa estevez matute
Oct 20, 2025
5.0
Hola aca tomaran fotografías a la hora de tramitar el pasaporte
ES
eric smith
Oct 14, 2025
1.0
Awful , sloppy place where no one knows how to do anything . You will wait in a long line , then be sent to “ the blue door “ to wait in another line, then they will send you home because they don’t know how to help you . They are undertrained and understaffed .
JM
Jennifer Martinez
Oct 6, 2025
1.0
Bad service. No one wants to help or clarify anything. If they can make you use the kiosk they will just send you over and not help you. They ignore you if you ask for help.
DD
Doc Death
Sep 15, 2025
3.0
It's a post office. Angry workers and long lines.
KB
Kirill Badyulin
Sep 4, 2025
5.0
Yesterday I had the pleasure to work with Shanae! Such a great person! She was professional, fast, and had a wonderful smile which set a beautiful beginning to my day, and other customers :) You are doing great, Shanae!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Los Angeles?
The United States Postal Service is located at 265 S Western Ave, Los Angeles, CA 90004.
What are the opening hours for this USPS location?
This USPS location is open Monday through Friday from 9:00 AM to 5:30 PM, and Saturdays from 9:00 AM to 3:00 PM. It is closed on Sundays.
Can I apply for a passport at the United States Postal Service on S Western Ave?
Yes, this USPS location accepts first-time passport applications for the U.S. Department of State and can also take your passport photo with an appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment using the online scheduler, although limited walk-in hours may be available at select locations.
Can I rent a PO Box at the 265 S Western Ave Post Office?
Yes, you can apply for and reserve a PO Box online and complete the setup in person at this USPS location.
What is the cost to get a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
What services does this USPS location offer besides mailing and shipping?
Services include money orders, Post Office boxes, passports, gift cards, and more.
Are there other postal offices near the USPS at 265 S Western Ave?
Yes, nearby postal offices include the Nat King Cole Post Office and another United States Postal Service location nearby.
What dining options are available near the 265 S Western Ave Post Office?
Nearby dining options include GamBoJok, a Korean and Asian restaurant, Fat Tomato Pizza, an Italian and American restaurant, and The Dolly Llama, specializing in ice cream and desserts.
How can nearby public transit or locations help me visit the USPS location at 265 S Western Ave?
Nearby landmarks and services such as the Nat King Cole Post Office and public centers like Nithya for the City can assist with navigation and planning your visit to the USPS location.