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Brand Certified

United States Postal Service

2.1
(250 reviews)

Business Details

1808 W 7th St, Los Angeles, CA
90057, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1808 W 7th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1808 W 7th St, Los Angeles, CA
90057, United States

Hours

Reviews

2.1
250 reviews
5 stars
53
4 stars
14
3 stars
8
2 stars
4
1 star
171

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.

Efficiency

Customers reported long wait times and slow service, often having to wait over an hour for assistance, with some noting that the office frequently opens late or closes early.

Package Handling

A significant number of reviews mentioned lost or mishandled packages, with customers expressing dissatisfaction over the lack of accountability and resolution for missing mail.

Cleanliness

Several reviews pointed out the dirty and unkempt conditions of the facility, contributing to an overall negative experience.

Mixed Experiences

While many reviews were negative, a few customers did mention positive interactions with specific staff members who provided helpful service.
  • MC
    Mirna Castillo
    Feb 2, 2026
    4.0
    Últimamente he enviado sobres de envío rápido y no llegan a su destino quedan atrancancados en un lugar código postal 90045 tardan hasta 8 días en llegar,y aveces se pierden uno va y pregunta y dices tiene k esperar.
  • EE
    Edwin
    Jan 30, 2026
    5.0
    I went to apply for passport renewal without an appointment and had no problem getting it done since I was first in line. They took my picture and paid for fees and money order,all in under an hour. Not bad since I even managed to fill up the application while waiting for passport window to open at 10 am. Also passport only took 2 weeks.
  • VD
    Vivian Darkbloom
    Jan 23, 2026
    1.0
    Unorganized. Flaking on pre-scheduled appointments without advance notice.
  • MF
    Michael Ftench
    Dec 23, 2025
    1.0
    I had ap package come up missing and they where of little help. Now whenever I get a package I call and ask them to hold it at the office so that I can get it in person.
  • AK
    Abhi-Irina Perak (KosherGoddess)
    Nov 24, 2025
    5.0
    Tonight there was 5 star service offered by team member wearing the coolest ever USPS logo beanie

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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