United States Postal Service

2.1
247 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1808 W 7th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1808 W 7th St, Los Angeles, CA
90057, United States

Hours

Reviews

2.1
247 reviews
5 stars
51
4 stars
13
3 stars
8
2 stars
4
1 star
171

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.

Lost Packages

A significant number of customers reported lost or mishandled packages, leading to a lack of trust in the postal service.

Long Wait Times

Customers frequently mentioned long wait times and inefficiencies, often having to wait over an hour for service.

Cleanliness and Organization

The location was described as dirty and disorganized, contributing to a negative overall experience.

Inconsistent Hours

Many reviews noted that the post office often opened late or closed early, causing further frustration for customers.
  • MF
    Michael Ftench
    Dec 23, 2025
    1.0
    I had ap package come up missing and they where of little help. Now whenever I get a package I call and ask them to hold it at the office so that I can get it in person.
  • AK
    Abhi-Irina Perak (KosherGoddess)
    Nov 24, 2025
    5.0
    Tonight there was 5 star service offered by team member wearing the coolest ever USPS logo beanie
  • DP
    Daniela Prada
    Nov 18, 2025
    1.0
    Pésimo servicio y atención al cliente en el área de pasaportes Una empleada totalmente ineficiente y grosera en el horario del medio día (12:20 pm - 18 Nov 2025) Y no ofrecen servicio de fotografía para el pasaporte como indica en la página en donde se piden las citas.
  • TN
    Thinh Nguyen
    Nov 15, 2025
    4.0
    •axion•sys.system
  • WI
    William Bilsland III
    Oct 13, 2025
    5.0
    Fairly quick service, friendly, clean place.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.