United States Postal Service

2.0
244 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1808 W 7th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1808 W 7th St, Los Angeles, CA
90057, United States

Hours

Reviews

2.0
244 reviews
5 stars
49
4 stars
13
3 stars
8
2 stars
4
1 star
170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.

Efficiency

Customers frequently report long wait times and slow service, often citing understaffing and disorganization as major issues.

Lost Packages

A significant number of reviews mention lost or mishandled packages, leading to dissatisfaction and distrust in the postal service.

Cleanliness

The location is described as dirty and unkempt, contributing to a negative overall impression.

Mixed Experiences

While many reviews are negative, a few customers mention positive interactions with specific staff members, indicating that experiences can vary.
  • DP
    Daniela Prada
    6 days ago
    1.0
    Pésimo servicio y atención al cliente en el área de pasaportes Una empleada totalmente ineficiente y grosera en el horario del medio día (12:20 pm - 18 Nov 2025) Y no ofrecen servicio de fotografía para el pasaporte como indica en la página en donde se piden las citas.
  • TN
    Thinh Nguyen
    Nov 15, 2025
    4.0
    •axion•sys.system
  • WI
    William Bilsland III
    Oct 13, 2025
    5.0
    Fairly quick service, friendly, clean place.
  • JH
    Jared Hardy
    Aug 31, 2025
    3.0
    Dirty and overrun with a tent block outside, but staff (behind bullet proof glass) is helpful!
  • DK
    D. Kay
    Aug 17, 2025
    1.0
    I have often seen a Black employee discriminate against coworkers. I come here frequently and recognize the staff, some are hardworking, good employees. However, yesterday I saw a Black employee making a younger Latino male employee do tasks that were the Black employee’s own responsibility, treating him like a slave. This location needs to be investigated for racial discrimination among staff. I’m leaving this here today, but I will be filing a formal complaint soon.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.