Brand Certified
United States Postal Service
2.3(378 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1615 Wilcox Ave, Los Angeles, CA
90028, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1615 Wilcox Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
378 reviews
5 stars
98
4 stars
17
3 stars
22
2 stars
21
1 star
220
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced rude and unhelpful service from staff, with many citing specific employees as particularly problematic.
Staffing Issues
Numerous reviews mention understaffing, leading to long wait times and inefficient service, with customers often waiting over 30 minutes.
Mixed Employee Experiences
While some employees received praise for their helpfulness and professionalism, others were criticized for being rude and dismissive.
Package Handling Problems
Several customers reported issues with lost or misdelivered packages, raising concerns about the reliability of the postal service at this location.
Facility Condition
The post office is noted for its beautiful historical building, but this does not compensate for the poor service and long wait times.
- IKIrena KalenskaFeb 3, 20261.0There’s 30+ people in the line and 1 window open! Every time! Hire more staff!!!
- JSJake StolFeb 3, 20261.0Service is awful. I'm in line for an hour and it seems should be repaired to be here for a couple of hours. mo
- PGPatrice GallagherFeb 2, 20261.0Why does this location have ONE clerk when the line is usually 9-12 people waiting. There are 8 windows, one clerk. Come on - this is unnecessary in 2026!
- OMOleksandr MatviichukJan 28, 20264.0The staff was very nice and helpful, and clearly experienced. Overall a good experience. Thank you.
- CKChristopher Villegas (kennybawlin)Jan 14, 20261.0Horrible customer service, literally wasted my time.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1615 Wilcox Ave?
You can send mail and packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take passport photos. You should complete and print your application form before your visit.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of this USPS Post Office?
It is open Monday through Friday from 9:00 AM to 6:00 PM, Saturdays from 9:00 AM to 3:00 PM, and closed on Sundays.
How can I reserve a PO Box at this USPS location?
You can search and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm. You'll then complete your setup in person.
Is 24/7 access available to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with this location for specific lobby hours.
Where can customers stay nearby when visiting the USPS at 1615 Wilcox Ave?
Nearby hotels include Mama Shelter, HOLLYWOOD VOLUME - a Tribute Portfolio Hotel, Tommie Hollywood, Mark Twain Hotel, and Caption By Hyatt, making it convenient for travelers.
Are there dining options near the USPS location at 1615 Wilcox Ave?
Yes, you can visit nearby restaurants and bars such as Rooftop at Mama Shelter, Ka'teen, LittleFork, Mama's Kitchen, Desert 5 Spot, Shin, and The Piano Bar before or after your visit.
How can nearby transit or services help me access the USPS at 1615 Wilcox Ave?
Nearby locations like the Hollywood Station Los Angeles Post Office and US Post Office are close by, potentially serving as landmarks or transit points to help find the USPS location.
What additional services are available near the USPS at 1615 Wilcox Ave for customers?
Nearby services include employment agencies like Mark Of Distinction, educational spots like CASA - The Chef Apprentice School of the Arts, fitness centers such as Ultimate Health Mobile Personal Training, and moving services by Zoom Movers.
Brand Certified Facts from United States Postal Service
United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website