United States Postal Service

Reviews

• KK

  Kathy

  Jan 3, 2026
  3.0
  I mostly have good experiences with the employees at this location. Except for one Hispanic old guy who was mean and unprofessional. He was attempting to psychoanalyze me. All for asking a question regarding passports. He needs to retire.
• MM

  MS

  Dec 19, 2025
  5.0
  Such a pretty postal office and very nice helpful staff.
• AL

  Albert Levitt

  Dec 19, 2025
  1.0
  On December 12, 2025, I went to the USPS office at 1615 Wilcox Avenue, Hollywood, Los Angeles, CA 90028, to ship 18 packages to my regular clients. A USPS clerk named Rita initially began processing my shipments. When she reached the sixth package and saw that I still had more packages—and since it was close to closing time—she told me: “I will not accept any more packages from you. You must use the self-service machine.” I calmly explained that Media Mail cannot be processed at the self-service kiosk and that I had waited in line like everyone else. She dismissed my explanation, pointed to the line behind me, and said they were about to close. She then refused to continue serving me. As a result, people in line began making rude comments toward me, such as “Hurry up” and “Are you the only one here?” I said that I had waited my turn and again asked Rita to complete my shipments. She refused. I asked for a supervisor. On the wall, I saw a sign listing Supervisor Maria Ayala. Instead, a young man who later said his name was Michael approached me and said, “I’m the supervisor. She’s not here. I’m in charge.” He told me to follow him to another window near the entrance. By that time, the packages Rita had already accepted had receipts issued, tracking numbers attached, and price labels printed. He then told me, “Take your packages.” I said, “How can I take them? I haven’t paid yet.” He replied, “You can’t pay.” I showed my credit cards and said I was ready to pay. He said, “I don’t know anything. Take them.” When I returned to Rita’s workstation, both Rita and Michael were gone. No one came to help me. Other employees told me, “We didn’t serve you. We don’t know.” My packages were missing. I felt forced to call the police to report what I believed was theft of my USPS packages. After that, Rita suddenly reappeared and pushed the packages back through the window, then slammed it shut. I noticed that all price labels had been removed, even though the tracking numbers were still attached. In my opinion, the transactions were deliberately reversed to avoid responsibility. The most disturbing part is that while standing nearby, I personally heard Rita speaking with coworkers and clearly saying, “I hate Muslims.” That day, I had come to the post office after Friday prayer, wearing traditional Muslim clothing—a white garment and a Muslim head covering commonly worn to the mosque. Based on my personal experience, I believe I was denied service due to religious discrimination. I am sharing this as my personal experience and opinion so others can make an informed decision before visiting this USPS location.
• TS

  Timur Sadriev

  Dec 19, 2025
  1.0
  BEWARE: In My Opinion, RACISTS Work Here! On December 12, 2025, I went to the USPS office at 1615 Wilcox Avenue, Hollywood, Los Angeles, CA 90028, to ship 18 packages to my regular clients. A USPS clerk named Rita initially began processing my shipments. When she reached the sixth package and saw that I still had more packages—and since it was close to closing time—she told me: “I will not accept any more packages from you. You must use the self-service machine.” I calmly explained that Media Mail cannot be processed at the self-service kiosk and that I had waited in line like everyone else. She dismissed my explanation, pointed to the line behind me, and said they were about to close. She then refused to continue serving me. As a result, people in line began making rude comments toward me, such as “Hurry up” and “Are you the only one here?” I said that I had waited my turn and again asked Rita to complete my shipments. She refused. I asked for a supervisor. On the wall, I saw a sign listing Supervisor Maria Ayala. Instead, a young man who later said his name was Michael approached me and said, “I’m the supervisor. She’s not here. I’m in charge.” He told me to follow him to another window near the entrance. By that time, the packages Rita had already accepted had receipts issued, tracking numbers attached, and price labels printed. He then told me, “Take your packages.” I said, “How can I take them? I haven’t paid yet.” He replied, “You can’t pay.” I showed my credit cards and said I was ready to pay. He said, “I don’t know anything. Take them.” When I returned to Rita’s workstation, both Rita and Michael were gone. No one came to help me. Other employees told me, “We didn’t serve you. We don’t know.” My packages were missing. I felt forced to call the police to report what I believed was theft of my USPS packages. After that, Rita suddenly reappeared and pushed the packages back through the window, then slammed it shut. I noticed that all price labels had been removed, even though the tracking numbers were still attached. In my opinion, the transactions were deliberately reversed to avoid responsibility. The most disturbing part is that while standing nearby, I personally heard Rita speaking with coworkers and clearly saying, “I hate Muslims.” That day, I had come to the post office after Friday prayer, wearing traditional Muslim clothing—a white garment and a Muslim head covering commonly worn to the mosque. Based on my personal experience, I believe I was denied service due to religious discrimination. I am sharing this as my personal experience and opinion so others can make an informed decision before visiting this USPS location.
• MA

  Meatpie Alibi

  Nov 25, 2025
  1.0
  I wish all of these postal employees would get fired. They are awful

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