Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2390 W Pico Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several instances of employees displaying a negative attitude towards customers.
Staffing Issues
Numerous reviews highlighted chronic understaffing, leading to long wait times and inefficient service.
Mixed Experiences
While some customers praised individual staff members for their kindness and helpfulness, the overall sentiment leaned towards dissatisfaction.
Language Barrier
There were complaints about staff being dismissive or rude to customers who struggled with English, indicating a need for better training in customer service.
KJ
Kyungmo Jae
Dec 9, 2025
5.0
점심시간에 방문했는데 직원분들 친절했어요! 한국에서 보낸 택배가 집에 왔었는데 못받아서 찾아가서 픽업했어요! 바로 앞에 1hour parking 가능한 스트릿 파킹도 있어서 편하게 주차하고 택배 픽업했어요
MU
manuel u
Nov 27, 2025
5.0
Nice customer service is normal to have big lines sometimes and some times people don't understand what to do and get mad staff very polite and helpful Thank you
GG
G
Nov 18, 2025
3.0
I'll give this place only 3 stars.
Despite the absolute insane amount of 1 stars that many people left, they're not wrong. About a week ago, I went to this postal office to send a simple package. It was small, and it costed around ten bucks.
There was only one person working at the office, and I had arrived there about 20 minutes after it opened at 10 in the morning. The line wasn't too long, maybe because of the early time I went there. Regardless, the office is extremely under-staffed. There shouldn't be only one lady taking all the orders.
Customer service was decent, the process of sending the box was fairly easy, only needed to write the name and address, then pay for shipping. The lady behind the counter was actually very nice, and after seeing the reviews before coming here I was expecting worse. The lady was kind enough to help me through the steps of preparing the package for delivery. The process only took about 15 minutes or less.
Regardless, the lady was very nice, but it's such a shame that she was the only one working. The office was very empty with little to no staff. The workers deserve better.
LC
Lily Castellanos
Nov 12, 2025
1.0
There are no self service machines here
CL
Carlos Luna
Sep 2, 2025
5.0
The lady in the front register was extremely nice, patient, and helpful. I had a great experience and was helped when I had no clue what I was doing when sending important documents , she explained it to me step by step and went above and beyond to ensure I understood everything for future visits.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2390 W Pico Blvd?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and much more at this location.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and can also provide passport photo services, but you need to complete and print your application form beforehand.
Do I need an appointment for passport services at this Post Office?
Most locations including this one require scheduling an appointment online for passport services, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 2390 W Pico Blvd?
The Post Office is open Monday to Friday from 10:00 AM to 5:00 PM, and on Saturday from 10:00 AM to 3:00 PM. It is closed on Sundays.
What is the cost to get a passport photo at this Post Office?
The fee for a passport photo at USPS is $15.
How can I rent a PO Box at the 2390 W Pico Blvd location?
You can search for and reserve PO Boxes online securely, then complete your setup in person at the Post Office with two valid IDs and an application.
Are the PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby; however, access hours may vary, so it's best to check with this local Post Office for specific lobby hours.
What nearby places can help me find the United States Postal Service at 2390 W Pico Blvd?
You can locate the Post Office near landmarks such as Post Office Pico Height, US Post Office, and several Mexican restaurants like Tacos El Jefe and El Jefe, as well as convenience stores like 7-Eleven on Pico Blvd.
Are there convenient places to eat close to the Post Office on W Pico Blvd?
Yes, nearby you can find fast food and Mexican restaurants including Tacos El Jefe, El Jefe, Antojitos Oaxaqueños, and El Torito where you can enjoy meals before or after your visit.
What transportation options and services are available near the Post Office at 2390 W Pico Blvd?
Nearby you can access Pico transit services which also include shopping and dining options along Pico Blvd. Additionally, there is a Redbox rental kiosk and an Amazon Locker nearby for convenient package pickup.