United States Postal Service

2.2
209 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 200 S Barrington Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
200 S Barrington Ave, Los Angeles, CA
90049, United States

Hours

Reviews

2.2
209 reviews
5 stars
53
4 stars
10
3 stars
5
2 stars
4
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly at the passport desk, leading to a negative overall experience.

Timeliness

The package pickup window frequently opens late, causing long wait times for customers.

Mixed Experiences

While some customers praised the helpfulness of certain staff members, others had extremely negative interactions, indicating inconsistency in service quality.

Delivery Issues

Numerous complaints about unreliable mail delivery and lost packages were noted, causing frustration among customers.

Facility Condition

Some reviews mentioned cleanliness issues and outdated services, suggesting a need for improvement in the physical environment.
  • LH
    loren henley
    Nov 1, 2025
    2.0
    The package pickup window DOES NOT open on time, the package pickup window is supposed to open at 9am on Saturday, and 8:30am on Monday-Friday. I went to pickup my package when they opened at 9am, but I ended up waiting over 40min before they came to the door! This was while ringing the bell every 5 minutes, they finally opened at 9:43am. I had asked the main office when I arrived at 9am if the pickup window employees are there yet, and they said yes they are there, but have not opened the window yet. When they finally opened the window, I was given no apology for being 40+ minutes late to open, even after I expressed my annoyance of waiting so long, they simply laughed it off and still did not apologize. If you want to pickup your package here, DO NOT come within an hour of when they “open”. I have also come a few times in the past, and they have never opened anywhere near the marked opening time. The employees in the front office however, I have no qualms with, they have been helpful on all times I’ve talked to them
  • AT
    Alan Tajer
    Oct 29, 2025
    5.0
    Friendly professional staff.
  • GA
    Galina Antonova
    Oct 21, 2025
    1.0
    Rudest people working here. Such a toxic and hateful atmosphere. Avoid it at all costs.
  • PR
    Paula Reed
    Oct 17, 2025
    1.0
    I’m actually laughing as I write this because the reviews regarding the Passport woman are spot on. I walked into mail packages but also to get passport photos and before I got in line for the packages II’m actually laughing as I write this because they reviews regarding the Passport woman are spot on. I walked into mail packages, but also to get passport photos and before I got in line for the packages I asked the woman who was sitting behind the Passport desk if they took Passport photos. She replied yes we do. When I finished with the packages — Let me insert here that the woman who helped me was amazing — I went back over to the Passport desk. I asked the woman if she could do passport photos for me. I’m not kidding you when I say she started yelling at me! 😆 She said exactly the following “ I’m just sitting here minding my own damn business and you’re demanding that I take your passport photo. Can’t you read? We are closed.!!” Not kidding. Then she proceeded to get up, still grumbling about how I was interrupting her break and being so demanding when I simply asked if she could take a passport photo! 😆😆. When I come across people like that, I just have to say I’m so glad I’m not them or I’m so glad I’m not married to them. But if you’re thin skinned, I would suggest avoiding the woman at this Passport location because every review listed above I’m sure it was exactly spot on. I don’t believe I have met as rude of person in maybe 10 years? Someone actually yelling at me in a public building because I asked a question. Good luck to you all! And let’s pray for the women that have to work with her 🙏❤️
  • MI
    Miyako Igari
    Oct 9, 2025
    1.0
    Rude, jaded, disgruntled women here. The few times I have to come to this friendly neighborhood institution out of convenience or times sake, I have been met with frank disrespect, rolled eyes, and attitude, even when approaching these employees with a smile and kindness. These ladies are counting down the days. Only plus side is great parking situation

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.