United States Postal Service

2.3
147 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1525 N Alvarado St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1525 N Alvarado St, Los Angeles, CA
90026, United States

Hours

Reviews

2.3
147 reviews
5 stars
35
4 stars
9
3 stars
6
2 stars
8
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, particularly mentioning specific employees like Ms. Kim, leading to a negative perception of customer service.

Delivery Issues

Many customers reported lost, stolen, or misdelivered packages, indicating significant problems with the reliability of mail delivery.

Long Wait Times

Customers frequently complained about long lines and understaffing, often waiting over an hour for service.

Mixed Experiences

While some customers praised friendly and helpful staff, many others reported negative experiences, suggesting inconsistency in service quality.

Facility Conditions

Reviews mentioned the post office being understaffed and unclean, contributing to a poor overall experience.
  • MB
    Matt Brodeur
    Nov 4, 2025
    1.0
    Had a 12:30 appointment to submit a passport application. Show up at 12:30 and the lady was on lunch break?? Apparently the word “appointment“ has loose ends here lol.
  • WB
    William Bart
    Oct 2, 2025
    1.0
    USPS loves to hire rude people.
  • BI
    Birzhan Iskakov
    Jul 8, 2025
    1.0
    Kimberly needs to be fired!
  • AM
    Angel Moon
    May 27, 2025
    1.0
    The worse of the worse when it comes to deliveries, and overall customer service , stolen , missing or misplaced mail or packages this is the place to be , and the employees don’t care at all , they rude or barely speak English, the mail carrier will make sure your package doesn’t get to you . Be aware! Be warned! May god be with you and good luck !
  • JM
    Jamie Mills
    Oct 7, 2020
    1.0
    I give this place a 0, THEY WILL STEAL YOUR MAIL, crooks should be prosecuted !

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.