Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1525 N Alvarado St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many reviews highlighted poor customer service, with specific complaints about rude and unhelpful staff, particularly mentioning Ms. Kim.
Efficiency
Customers frequently reported long wait times and understaffing, leading to inefficient service and frustration.
Package Handling
Numerous complaints were made about lost, stolen, or mishandled packages, with customers expressing distrust in the delivery process.
Cleanliness
Several reviews noted that the post office was dirty and poorly maintained, contributing to an overall negative experience.
Mixed Experiences
While many customers had negative experiences, some praised specific staff members for their helpfulness and friendliness.
MS
Mark Stokes
3 days ago
5.0
Lady was very nice and helpful. The facility could use a re-fresh.
AW
Andrew W
5 days ago
1.0
Horrible - all around.
NN
nani
Dec 13, 2025
5.0
So fast and efficient! The young gentleman that attended me (I wish i got his name) was so nice and quick, i was out in about 5 minutes despite the long line!! Would definitely come back :)
MM
Matthew
Dec 3, 2025
1.0
I had a package due to arrive while I was out of town, so I went online to set up a package intercept at my local post office. I already paid for shipping on my package, but the online intercept procedure demanded another $18. So I go to pick up my package, which they initially say isn't there, and that I was "too late" but after about 10 minutes, they find the package. And then they make me pay another $10 to intercept my package, even after showing them the receipt in my email. So at the end of it, I paid $7 for initial shipping, $18 for the online intercept, and another $10 at the post office. That's $35 for shipping a pair of gloves from another city in L.A. County, and they didn't even have to deliver it to my door. I picked it up myself! Ms Kim even followed me out to the parking lot to yell at me after I already paid everything and left with my package.
AC
Astrid Cubas
Dec 1, 2025
1.0
Llegué a este lugar, sin ver las opiniones primero pero hubiese preferido verlas primero para no ir, sinceramente un lugar desagradable, sucio por fuera y adentro huele demasiado mal un lugar simplemente descuidado y con el personal que tiene mucho peor empezando por la señora Kim tristemente no está apta para el puesto que tiene porque no tiene ética para hablar grita , todo mundo escuchaba lo que ella decía, muy mala experiencia la verdad.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 1525 N Alvarado St offer?
This Post Office provides mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this location accepts first-time U.S. passport applications and can take your passport photo by appointment.
Do I need an appointment to get passport services here?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the Post Office’s operating hours?
Monday to Friday, it is open from 8:30 AM to 5:30 PM; Saturday from 8:30 AM to 3:30 PM; closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid IDs and a completed application.
Is there 24/7 access to PO Boxes in the lobby?
Most USPS locations offer 24/7 lobby access for PO Boxes. Check with this Post Office for specific access hours.
What nearby dining options are close to the Post Office?
Nearby restaurants include Tacos Mexico Echo Park, Mayas' Tacos, The Hummingbird, Naughty Pie Nature, and Slasher Pizza, perfect for grabbing a meal before or after your visit.
Are there any nearby automotive services for vehicle needs near the Post Office?
Yes, nearby options include AutoZone for parts, Chung Auto Repair, and Rocket gas station for repairs and fuel.
What financial and professional services are nearby the Post Office?
Close by you will find Western Union for money transfer, Top Auto Car Loans Sunnyvale CA for financial services, and KeyMe Locksmiths for locksmith needs.
What is the phone number to contact the United States Postal Service at this location?
You can reach this Post Office at +1 213-413-3839 locally or at the main USPS number +1 800-275-8777.