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United States Postal Service

3.0
(319 reviews)

Business Details

1825 N Vermont Ave, Los Angeles, CA
90027, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1825 N Vermont Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1825 N Vermont Ave, Los Angeles, CA
90027, United States

Hours

Reviews

3.0
319 reviews
5 stars
137
4 stars
15
3 stars
12
2 stars
15
1 star
140

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Efficiency

Customers noted that the post office can be busy with long lines, but some experiences indicate that service is generally efficient despite the crowd.

Passport Services

Many reviews highlight poor experiences specifically related to passport services, with complaints about rudeness and lack of assistance from staff.

Staff Attitude

There are numerous reports of staff being unhelpful or rude, particularly in handling customer inquiries and issues.

Overall Experience

While some customers express satisfaction with their experiences, a significant number report frustration and dissatisfaction, particularly with specific staff members.
  • PC
    Pamela CS
    Jan 27, 2026
    5.0
    My experience today was a good one. I had a late morning appointment for passport and photo services. I checked with the lady at the very left of the counter, who said to wait behind the little sign to the left of the main entrance. It was not crowded at 11:45 on a Tuesday, and I was called up pretty quickly. The person helping me was pleasant, patient, and helpful. She answered my questions and addressed my concerns and helped me correct any discrepancies with my application and info I submitted. All in all, a pleasant experience. This is a definite improvement to some past experiences; the USPS may be implementing these improvements in service based on the feedback provided in your surveys, which you are encouraged to fill out from a link / QR code on your receipt. Their professionalism and customer service are appreciated.
  • AM
    Anasy M
    Jan 14, 2026
    5.0
    Love this USPS office!! The staff is always friendly and polite, and the atmosphere is very kind—you’re always welcome there!
  • JA
    Jordan Ansari
    Jan 12, 2026
    5.0
    They were very nice and helpful
  • FC
    Ferron C
    Jan 7, 2026
    1.0
    Myrtle at the office in 1825 N Vermont Ave, Los Angeles, CA, 90027 is the most rude person I’ve ever dealt with. I came in with good 15 min. Before closing and told me in a very rude way the tape I had was no good. I told her that I could change it and buy some from them and she just said “come back tomorrow, see ya, and close the door on my face”. If she doesn’t have the people skills, and empathy to help people out by doing her job, then why is she even there. I’m just amazed of the lack of tact with this woman. (And it’s not the first time someone at that post office acts quite rude to people in my presence). Very unprofessional.
  • NH
    Norina Hunter
    Jan 6, 2026
    5.0
    I have been using this post office on Vermont for 5 years, and it has been a very good experience, professional employees, patience, and help everyone navigate the best pricing.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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