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Visit your local Post Office™ at 1825 N Vermont Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a significant divide in customer service experiences, with some praising friendly and helpful staff, while others report rudeness and unprofessional behavior from certain employees.
Efficiency
Customers noted that the location can get busy, but some experienced quick service, while others faced long wait times and disorganization.
Passport Services
Many reviews specifically criticize the passport service, highlighting rude staff and poor handling of appointments, leading to frustration among customers.
Staff Attitude
There are mixed reviews regarding staff attitude, with some employees being described as friendly and helpful, while others are reported as rude and dismissive.
Lost Packages
Several customers reported issues with lost packages and poor communication regarding tracking and retrieval, leading to dissatisfaction with the service.
YH
Yuna H
6 days ago
1.0
If you’re not expecting much in the way of customer service and just want to drop off a package, this place will do — parking is great, at least.
But if the staff is having a bad day, don’t expect understanding or a conversation. They might raise their voice at you over a simple misunderstanding, stare at you for a few seconds, ignore everything you say, and continue with their work. Apologies? Don’t count on it.
So, just stand quietly in line, avoid creating any ‘confusion,’ and hand over your package. This isn’t a private shipping shop — they’ll send your package just fine, as long as you follow the rules and keep your mouth shut..
JS
Jorge Martinez Soto
Nov 8, 2025
5.0
Disculpe una pregunta k papeles piden para sacar el pasaporte de niños
NJ
Nancy Jovel
Nov 6, 2025
1.0
Horrible Horrible service renewed my passport and at the end of my process the girl helping me threw away my birth certificate and said I would be getting a new one in the mail that was a lie smh
JN
Jennifer Naugle
Oct 6, 2025
1.0
The people here are rude and don’t care at all. If you can, go somewhere else. I was standing at the very edge of a 6 foot wide doorway and a woman with long box braids said I was waiting in the wrong spot, I explained I wanted to let the the woman working the passport station that we were her since it was after our appointment time, she told me I’m blocking the doorway? Like what it’s 6 feet wide and I’m barely covering one foot? So I censured at the rest of the door way, she said “ you can either move pr not be serviced. The woman who was working the passport counter proceeded to help people with letters chat with other coworkers and just not do her job and hike I continued to wait another 15 minutes. I’m glad the shut don will prevent them from getting a pay check for a bit. Maybe they can use that time to learn some manners.
FL
Fred Eugene Linard
Oct 5, 2025
5.0
can get busy, but usually moves along pretty fast... just be aware that around the 4:30-5:30 time frame sometimes people from local businesses go in to do their bulk mailing. not a big issue, just something to be aware of.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Where is the United States Postal Service located?
The United States Postal Service is located at 1825 N Vermont Ave, Los Angeles, CA 90027.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 3:00 PM. It is closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and most locations can also take your passport photo. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services?
Most Post Offices offering passport services require you to schedule an appointment online, though some locations offer limited walk-in hours.
What is the fee for a passport photo at this location?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this Post Office?
Yes, you can search for and reserve a PO Box online and complete your setup in person at this Post Office. Bring two valid IDs when applying in person.
Are the PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes; however, specific access hours may vary, so check with your local Post Office for details.
What nearby dining options are available around the Post Office for a meal?
Nearby you can find restaurants such as Tacos Tu Madre (Mexican), Fred 62 (American diner), Palermo Italian Restaurant, and Guac Daddy Taqueria for various dining choices before or after your visit.
Are there any entertainment venues close to the Post Office?
Yes, the Los Feliz 3 Theatre, Cinematic Void cinema, Coming Back Cinema drive-in, and Skylight Books theatre are nearby options for entertainment in the area.
What nearby services might be useful for someone visiting the Post Office?
Nearby services include the Collection Agency - KB American Group (financial), Colonial Drug and Medical Supply (pharmacy), Loz Feliz Lock & Key (hardware store), and Bicolor Nail Studio (beauty and spa).