United States Postal Service

3.0
315 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1825 N Vermont Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1825 N Vermont Ave, Los Angeles, CA
90027, United States

Hours

Reviews

3.0
315 reviews
5 stars
133
4 stars
15
3 stars
12
2 stars
15
1 star
140

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported as rude and unprofessional.

Efficiency

Customers noted long wait times and understaffing, leading to frustration, especially during busy hours.

Passport Services

The passport service is frequently criticized for poor handling and rude staff, with multiple reports of lost documents and unhelpful interactions.

Overall Experience

Some customers have had positive experiences and appreciate the staff, while others have had negative encounters, leading to a divided perception of the location.
  • JA
    Jordan Ansari
    1 day ago
    5.0
    They were very nice and helpful
  • FC
    Ferron C
    6 days ago
    1.0
    Myrtle at the office in 1825 N Vermont Ave, Los Angeles, CA, 90027 is the most rude person I’ve ever dealt with. I came in with good 15 min. Before closing and told me in a very rude way the tape I had was no good. I told her that I could change it and buy some from them and she just said “come back tomorrow, see ya, and close the door on my face”. If she doesn’t have the people skills, and empathy to help people out by doing her job, then why is she even there. I’m just amazed of the lack of tact with this woman. (And it’s not the first time someone at that post office acts quite rude to people in my presence). Very unprofessional.
  • NH
    Norina Hunter
    Jan 6, 2026
    5.0
    I have been using this post office on Vermont for 5 years, and it has been a very good experience, professional employees, patience, and help everyone navigate the best pricing.
  • LL
    LJ
    Jan 2, 2026
    4.0
    The staff in here work hard and provide a good service. It is hit and miss as to who you get in front of you at the kiosks, but is above average when compared to other USPS locations in Los Angeles.
  • AL
    Aida Leylekian
    Dec 20, 2025
    5.0
    I have been going to this lo location always a good service ,as nice as they can be .

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.