United States Postal Service

2.4
187 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1425 N Cherokee Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1425 N Cherokee Ave, Los Angeles, CA
90093, United States

Hours

Reviews

2.4
187 reviews
5 stars
51
4 stars
12
3 stars
3
2 stars
12
1 star
109

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies widely; some customers praised friendly and helpful employees, while others reported rude and unprofessional behavior.

Efficiency

Many reviews noted long wait times and understaffing, leading to frustration among customers.

Package Handling

Numerous complaints about lost or mishandled packages, with some customers expressing distrust in the postal service.

Parking Issues

Customers frequently mentioned difficulties with parking, often citing a lack of available spaces.

Mixed Experiences

Overall, experiences at this location are inconsistent, with some customers reporting positive interactions while others faced significant issues.
  • GH
    Grant Hirsch
    Dec 26, 2025
    1.0
    they are so mean. And for what
  • LG
    Leonor Guzman
    Dec 20, 2025
    5.0
    They are honestly so sweet and efficient. The only thing that is a bummer is their parking but they move fast so you don’t have to wait too long.
  • RN
    Rodrigo Nogueira
    Sep 25, 2025
    5.0
    The passport service is excellent. Alijah pointed out that I hadn't signed my naturalization certificate (oops) and kindly offered to take another photocopy since mine wasn't valid without the signature. He was also very patient with a couple of mistakes I made filling out the form (oops 2). Above and beyond.
  • YC
    Yosef Mirakov Cohen
    Sep 20, 2025
    5.0
    Just visited this USPS and Alijah helped me to send out a package. He was very informative and helpful. Great service
  • SW
    Steven Wheeler
    Sep 5, 2025
    5.0
    They ship anything you need or want over night no questions asked if it fits it ships and cheap. And I mean ANYTHING TO ANYWHERE OVERNIGHT NO DELAY great for last min business transactions or documents that needed to be signed and we're over looked they got you covered even to your hotel room. The package will be there before you will lol I would never trust FED.EX LIKE I DO THE USPS

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.