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Brand Certified

United States Postal Service

2.4
(191 reviews)

Business Details

1425 N Cherokee Ave, Los Angeles, CA
90093, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1425 N Cherokee Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1425 N Cherokee Ave, Los Angeles, CA
90093, United States

Hours

Reviews

2.4
191 reviews
5 stars
52
4 stars
12
3 stars
3
2 stars
12
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies widely; some customers report friendly and helpful service, while others describe rude and unprofessional behavior.

Efficiency

Many customers experienced long wait times and inefficient service, particularly during busy hours.

Package Handling

Numerous complaints about lost or mishandled packages, with some customers reporting missing items and poor tracking.

Cleanliness and Organization

Several reviews mention the post office being dirty and disorganized, contributing to a negative experience.

Parking Issues

Customers frequently noted difficulties with parking, often due to employees occupying customer spaces.
  • MR
    Matt Redondo
    Feb 20, 2026
    5.0
    Quick and easy passport service. No lines on a Friday mid-morning. Total time at the window took about 10 minutes. Service was fantastic.
  • JL
    Justine Leigh
    Feb 9, 2026
    1.0
    Instead of delivering packages to home addresses, they leave a slip in the mailbox for a “missed delivery”. But when you try to pick up a package, their pickup hours are only 10am-3pm. So if you work during that time, you’ll never be able to get your packages.
  • CS
    Calvin Sandres
    Jan 28, 2026
    1.0
    Mean little guy you’ll know him with that look on his face very bad attitude shouldn’t come to work this is a people place
  • GH
    Grant Hirsch
    Dec 26, 2025
    1.0
    they are so mean. And for what
  • LG
    Leonor Guzman
    Dec 20, 2025
    5.0
    They are honestly so sweet and efficient. The only thing that is a bummer is their parking but they move fast so you don’t have to wait too long.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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