United States Postal Service

2.0
145 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 12003 Avalon Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12003 Avalon Blvd, Los Angeles, CA
90061, United States

Hours

Reviews

2.0
145 reviews
5 stars
30
4 stars
7
3 stars
3
2 stars
1
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight a consistent pattern of rude and unprofessional behavior from staff, leading to a negative customer experience.

Staff Attitude

Many customers reported that employees displayed a lack of respect and courtesy, with several instances of discriminatory behavior noted.

Operational Issues

Customers frequently mentioned problems with service hours, including early closures and long wait times, contributing to frustration.

Mixed Experiences

While many reviews are negative, a few customers praised specific clerks for their helpfulness and efficiency, indicating some staff members perform well.

Facility Condition

The post office is described as dirty and poorly maintained, which detracts from the overall customer experience.
  • ZI
    Zinari Ibrahim
    Aug 6, 2025
    1.0
    The mass amount of 1 star reviews are no joke. The clerk is just plain rude. Why is she still employed?
  • ET
    Elon reaves Musk Tesla
    Jul 22, 2025
    5.0
    📤📤📥📥📦📦
  • AC
    Ana Cibrian
    Jun 7, 2025
    1.0
    Bad attitude and rude! African American worker showed she didn't care to help hispanics! Would not go back after today!
  • LC
    Life On Cue
    Jan 3, 2022
    4.0
    So far this has been a quick in and out USPS for the services I need. When I did have to ship something big I came with my own box which cost me much more than expected. The mail receptionists/lady helping me at the counter was nice enough to recommend that I break down my shipped contents next time so it won’t be so costly. I really appreciated that. So I’ll be back here! It’s been a while since I had a pleasant post office visit. So thank you
  • MG
    Meyon Gordon
    Jul 15, 2020
    1.0
    Worst post office in LA county period! This location is employed by ghetto, lazy, inconsiderate, and disrespectful old ladies with attitudes .. they all need to be replaced.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.