United States Postal Service

2.0
147 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 12003 Avalon Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12003 Avalon Blvd, Los Angeles, CA
90061, United States

Hours

Reviews

2.0
147 reviews
5 stars
31
4 stars
7
3 stars
3
2 stars
1
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unprofessional behavior from staff, leading to a negative customer experience.

Staff Attitude

Many customers report a lack of respect and courtesy from employees, with specific mentions of hostility towards certain demographics.

Operational Issues

Frequent complaints about the post office closing early, long wait times, and unhelpful staff contribute to overall dissatisfaction.

Mixed Experiences

While some customers report positive interactions with specific clerks, these instances are overshadowed by the majority of negative feedback.
  • FF
    Freddy Fernandez
    6 days ago
    5.0
    Clerk #06 went above and beyond for me after having a bad experience at another location. I'm glad that I decided to come here!
  • AL
    Asael Luna
    Dec 31, 2025
    1.0
    I come to drop off my packages at this branch because it's close to my house, but the problem is that I'm tired of seeing how poorly the staff treats customers. They are African American and act like the business belongs to them, when they are just employees. Please do something about this.
  • ZI
    Zinari Ibrahim
    Aug 6, 2025
    1.0
    The mass amount of 1 star reviews are no joke. The clerk is just plain rude. Why is she still employed?
  • ET
    Elon reaves Musk Tesla
    Jul 22, 2025
    5.0
    📤📤📥📥📦📦
  • JA
    Jorge Arellano
    Sep 28, 2022
    5.0
    Great post office, ladies at the counter are always friendly and provide fast service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.