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Visit your local Post Office™ at 11420 Santa Monica Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback is mixed, with many praising friendly and helpful staff, while others report rude and unprofessional behavior from certain employees.
Efficiency
Some customers appreciate the quick service and short wait times, while others complain about long lines and slow processing.
Delivery Issues
Numerous complaints about lost packages and unreliable delivery, with some customers expressing frustration over undelivered items.
Staff Attitude
Several reviews highlight a significant issue with staff attitude, particularly from specific employees who are described as rude and dismissive.
Location Convenience
The post office is noted for its convenient location and extended hours, making it accessible for many customers.
DW
Dainn Woo
2 days ago
5.0
Came here to send our wedding save the dates and they were super helpful and kind, even gave us a glue stick to help us seal all our envelopes. Quick, easy and 10/10 would come back for all our postal service needs
HD
Holly Dunlap
2 days ago
5.0
Great service and nice, friendly, efficient, smart people. Charleen was great and all the staff seemed to have nice, friendly banter between them.
GC
Gwen C.
Nov 12, 2025
5.0
came here for the first time to submit my passport application, and it was such a pleasant experience! Even during the busy holiday season, the staff were very friendly, patient, and helpful. The whole process was smooth and took only about 10 minutes. I really appreciate their efficiency and kindness.
WB
Waverly Bair
Oct 2, 2025
5.0
This is my neighborhood post office and I’ve been coming here for over three years. I find the staff to be kind and helpful, which is not always the case at many post offices.
ST
Sherri Tan
Aug 30, 2025
5.0
My most favorite USPS location in the Westwood/West LA area. Always greeted with a smile by the postal workers. Never a long line. I find the workers here patient in answering questions unlike their counterparts at the Exposition Blvd location who never fail to give me attitude like I am bothering them on vacation.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 11420 Santa Monica Blvd?
At this Post Office, you can send mail and packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Do I need an appointment to get passport services at this location?
Yes, most passport services require an appointment made via the online scheduler. Limited walk-in hours may be available at select locations.
Can I get a passport photo taken at this Post Office?
Yes, passport photo services are available, but you need to make an appointment using the online scheduler.
What are the operating hours of this USPS location?
Monday to Friday, it's open from 9:00 AM to 5:30 PM, and Saturdays from 8:30 AM to 3:30 PM. It's closed on Sundays.
How can I apply for a PO Box at this Post Office?
You can apply online at the USPS website or in person by bringing two valid IDs and your completed application to the Post Office.
Are PO Boxes accessible after hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for exact lobby hours.
What is the cost for a passport photo at the USPS?
The current fee for a passport photo is $15.
Are there nearby food options around the Post Office at 11420 Santa Monica Blvd?
Yes, nearby dining options include Dog Haus, Urban Plates, Colony Cooks, Vegan Sesame, and Prince Street Pizza, perfect for a meal before or after your visit.
What nearby places can help me with real estate or property management services?
Nearby you can find Koala Home Solutions and LA Market Real Estate for real estate needs, and C3 Management Solutions for property management.
Are there nearby amenities or attractions I can visit near the USPS at 11420 Santa Monica Blvd?
Yes, you can visit The Village Recording Studios, Village Studios for arts and entertainment, or seasonal attractions like Mr. Jack O' Lanterns Pumpkins and Mr. Jingle's Christmas Trees.