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Brand Certified

United States Postal Service

1.7
(376 reviews)

Business Details

11270 Exposition Blvd, Los Angeles, CA
90064, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 11270 Exposition Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11270 Exposition Blvd, Los Angeles, CA
90064, United States

Hours

Reviews

1.7
376 reviews
5 stars
45
4 stars
18
3 stars
8
2 stars
14
1 star
291

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unhelpful staff, with many customers expressing frustration over their treatment and lack of assistance.

Wait Times

Customers consistently reported long wait times, often exceeding 30 minutes, even when the office was not busy.

Package Issues

Many customers experienced lost or delayed packages, with complaints about the handling and tracking of their mail.

Staffing Problems

The location is frequently described as understaffed, leading to poor service and increased wait times.

Mixed Experiences

While many reviews are negative, a few customers reported positive interactions with specific employees, indicating inconsistency in service quality.
  • RJ
    Rick Jashnani
    4 days ago
    1.0
    These folks are downright hateful to customers, very uncomfortable experience.
  • SV
    Sergio Vargas
    Feb 17, 2026
    1.0
    The rudest employees who don’t want to work and will literally tell you contradictory info daily to avoid doing their job. Having an attitude with them is the only way they actually respond. They don’t take kindness well
  • AS
    Alex' Journal Spool
    Feb 10, 2026
    1.0
    The staff at the USPS are poorly trainedand loose the american families mail by being reckless and loitering .It is a shame !!
  • YC
    Yetong Chen
    Feb 9, 2026
    1.0
    Very unhelpful and unprofessional service. I went to this USPS location to purchase a Priority Mail return envelope with tracking for an important document. The clerk insisted that prepaid Priority Mail cannot have tracking and refused to check with a supervisor or explain alternatives. After leaving, I successfully purchased Priority Mail online, and a tracking number was generated immediately, proving the information I was given was incorrect. Because of this misinformation, I was forced to pay twice, and the in-store purchase was more expensive than the online option.
  • DG
    David Guekguezian
    Feb 9, 2026
    2.0
    The bad reviews are accurate. This place is grossly understaffed. Showed up at 855 to be first in line to pick up a package and had to wait for 20mins to be helped. The guy who helped me was nice but you probably won’t have a good experience here

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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