United States Postal Service

1.7
369 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 11270 Exposition Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11270 Exposition Blvd, Los Angeles, CA
90064, United States

Hours

Reviews

1.7
369 reviews
5 stars
45
4 stars
18
3 stars
8
2 stars
12
1 star
286

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unhelpful staff, with many customers expressing frustration over the lack of basic courtesy and assistance.

Wait Times

Customers frequently reported long wait times, often exceeding 30 minutes, even when the post office was not busy.

Package Handling

There were multiple complaints about lost or mishandled packages, with customers expressing concern over the reliability of mail delivery.

Staffing Issues

Many reviews mentioned that the location is often understaffed, contributing to poor service and long wait times.

Mixed Experiences

While many customers reported negative experiences, a few mentioned positive interactions with specific employees, indicating inconsistency in service quality.
  • BG
    B G
    6 days ago
    1.0
    They are incredibly slow! I almost always have to wait long! They let the lines build up. Today is Tuesday and I can way across town to collect my important mail and the clerk claimed it was "closed" and would not let me get my mail!
  • AV
    Anni Vanessi
    Jan 3, 2026
    1.0
    Worst service EVER!!!! They are so horrible to customers. Extremely rude!!!!
  • AL
    Alexandra Levine
    Dec 20, 2025
    1.0
    Super rude
  • NJ
    Nathan Jiang
    Nov 22, 2025
    5.0
    worked, had stamps and envelope, smooth process :)
  • DK
    Dan Kahaner
    Nov 3, 2025
    1.0
    This is the worst post office I’ve ever been to in my entire life. I waited 40 minutes ringing the bell to pick up a package and nobody came. Came back later for them to tell me they were there the entire time, and I can’t get packages after 4, when the sign on the door says 5. Incompetence knows no bounds at this location. They go out of their way to be unhelpful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.