United States Postal Service

2.2
101 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 7435 N Figueroa St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7435 N Figueroa St, Los Angeles, CA
90041, United States

Hours

Reviews

2.2
101 reviews
5 stars
20
4 stars
10
3 stars
4
2 stars
4
1 star
63
  • JM
    Jess Mendes
    Oct 10, 2025
    1.0
    Consistently unpleasant service.... The staff (particularly Eric) has made my experiences here tense. His passive aggressive tone & sly remarks are not just unhelpful, they’re demeaning & dismissive! When I applied for a P.O. Box, I properly filled out every form, yet he still questioned the legitimacy of my paperwork (??) Another time, he refused to return mail to sender & muttered something under his breath. It's bully hall monitor energy, rather than someone who takes pride in helping their community. Most recently, my package was returned to sender without any notice. My partner & I had to leave town for a family emergency, and since Eric never explained there was a hold limit on P.O. Boxes when we signed up, we didn’t think a vacation hold was necessary. When we asked how to prevent this from happening again, the woman behind the counter couldn’t provide a straight answer. She bounced between 30-60 day limit & never explained how to request a vacation hold. When I asked if it could be done online, she defensively shrugged & looked over at Eric instead of remaining solution oriented... Why am I being treated like this?? I’ve ALWAYS been polite & respectful to the staff, but the energy here is cold & judgmental. We have a year-long P.O. Box agreement, and I genuinely hope things improve.
  • WW
    willoughby
    Sep 22, 2025
    1.0
    my car got broken into when i was parked right in front for literally less than a minute to put a package in the box. they didn’t even take anything just broke my window
  • TV
    THANH VAN
    Sep 2, 2025
    3.0
    I like my new mailman he’s very flexible and polite with postal service . One draw back is when you put hold mails and leave i’ll pick up at post office it ends up on the truck . Why won’t the usps mail sorters read online app instructions by their customers. Some supervisors would have the mailman meet me at my house but others simply don’t care and gives attitudes. So glad customers are able to rate their service. Now i have to waste gas to retrieve my mail tmr . Ugg
  • PY
    Pong Yen
    Aug 12, 2016
    4.0
    Not too bad! Lines aren't that long and parking is free and plenty. Postal employee is very helpful.
  • VG
    Vanessa Gamino
    Jul 14, 2016
    1.0
    Worst customer service Maria yobel is very rude and useless.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.