United States Postal Service

1.9
181 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 750 W 7th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
750 W 7th St, Los Angeles, CA
90017, United States

Hours

Reviews

1.9
181 reviews
5 stars
32
4 stars
8
3 stars
5
2 stars
8
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over the employees' attitudes and lack of professionalism.

Cleanliness and Maintenance

Customers reported that the location is often unkempt, with disorganized counters and broken equipment, contributing to a negative experience.

Operational Hours

The post office frequently closes earlier than posted hours, leading to customer dissatisfaction and confusion regarding availability.

Service Reliability

Many reviews indicated issues with lost packages and unreliable service, with customers expressing concern over the handling of their mail.

Staff Behavior

Several reviews noted that staff members were often distracted, unprofessional, and engaged in personal conversations while neglecting customer needs.
  • SR
    Stephanie Rivas
    Oct 31, 2025
    1.0
    THE WORST CUSTOMER SERVICE EVER. The lady that always wears a scarf on her head should not have a customer service job. It seems like she hates her job. Extremely rude, inappropriate and snappy. I walking in to ask about a package that has not been scanned upon tracking online and right away gave me such a terrible response and followed to say that I had an attitude just because I asked about my missing package (I was also running and barley catching my breath) USPS should re-evaluate the people they are hiring. I recommend using a different courier.
  • DM
    Daisy Chvz Mndz
    Oct 24, 2025
    1.0
    This is one of the few USPS that closes at 5:30, which is why I came. Its incredibly unkempt with several papers and other stuff left on counters and floors. The TV behind counter is broken amd you can only see that an employee needs to sign in. Its not a very big office and had 10 ppl in line whe. I arrived at 4:45 with only 1 clerk available. I will try my best to never come back eventhough its closest office to work.
  • AD
    Anush Dishoyan
    Oct 17, 2025
    1.0
    Honestly the lady working there was rude as hell for no reason and claimed my barcode wouldn’t scan and when I informed her it should scan because it’s a free return label from Amazon she rejected my return for using duct tape instead of packing tape. Ridiculous.
  • MM
    McFear
    Aug 22, 2025
    1.0
    Asked for a recipe just to be sent to a machine. Not crowded at all, just sitting there doing nothing and don’t wanna do something part of their job. Customer shouldn’t have to explain disability in order to get a service done
  • DC
    Dawn Castellano
    Aug 5, 2025
    1.0
    This is the closest post office to where I live. The same woman is at the counter every time I’ve been there. She has the most unfriendly attitude I’ve ever encountered in a post office. In the past I’ve chalked it up to a bad day, but it’s been a dozen times now. Today she was apparently on the phone as well. Because as she was “helping” me she was clearly talking to someone who was not me and I was the only one there. This post office is cramped, unkempt and often open around 9 not at 9. If I had a car I would drive far out of my way to go to a different location.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.