United States Postal Service

2.0
181 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 750 W 7th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
750 W 7th St, Los Angeles, CA
90017, United States

Hours

Reviews

2.0
181 reviews
5 stars
33
4 stars
8
3 stars
5
2 stars
8
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unhelpful staff, with many customers expressing frustration over poor interactions.

Cleanliness and Maintenance

The post office is frequently described as unkempt, with reports of disorganization and broken equipment.

Operational Hours

Customers report that the post office often closes earlier than posted hours, leading to confusion and inconvenience.

Staff Attitude

Many reviews mention a lack of professionalism among staff, with employees often seen engaging in personal conversations instead of assisting customers.

Service Reliability

There are multiple complaints about lost packages and unreliable service, with some customers expressing distrust in the handling of their mail.
  • TH
    Thorben Harnisch
    Nov 25, 2025
    5.0
    Grüße aus Deutschland. Ich bin sehr zufrieden. Freundliches personal und keine Wartezeit. Komme gerne wieder
  • SR
    Stephanie Rivas
    Oct 31, 2025
    1.0
    THE WORST CUSTOMER SERVICE EVER. The lady that always wears a scarf on her head should not have a customer service job. It seems like she hates her job. Extremely rude, inappropriate and snappy. I walking in to ask about a package that has not been scanned upon tracking online and right away gave me such a terrible response and followed to say that I had an attitude just because I asked about my missing package (I was also running and barley catching my breath) USPS should re-evaluate the people they are hiring. I recommend using a different courier.
  • DM
    Daisy Chvz Mndz
    Oct 24, 2025
    1.0
    This is one of the few USPS that closes at 5:30, which is why I came. Its incredibly unkempt with several papers and other stuff left on counters and floors. The TV behind counter is broken amd you can only see that an employee needs to sign in. Its not a very big office and had 10 ppl in line whe. I arrived at 4:45 with only 1 clerk available. I will try my best to never come back eventhough its closest office to work.
  • AD
    Anush Dishoyan
    Oct 17, 2025
    1.0
    Honestly the lady working there was rude as hell for no reason and claimed my barcode wouldn’t scan and when I informed her it should scan because it’s a free return label from Amazon she rejected my return for using duct tape instead of packing tape. Ridiculous.
  • MM
    McFear
    Aug 22, 2025
    1.0
    Asked for a recipe just to be sent to a machine. Not crowded at all, just sitting there doing nothing and don’t wanna do something part of their job. Customer shouldn’t have to explain disability in order to get a service done

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.