United States Postal Service

2.7
163 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7381 La Tijera Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7381 La Tijera Blvd, Los Angeles, CA
90045, United States

Hours

Reviews

2.7
163 reviews
5 stars
55
4 stars
12
3 stars
4
2 stars
6
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some employees being described as friendly and helpful, while others were reported as rude and unprofessional.

Package Handling

Numerous reviews mention issues with lost or mishandled packages, leading to significant customer frustration and concerns about theft.

Efficiency

Customers expressed dissatisfaction with the speed and efficiency of service, citing long wait times and delays in package processing.

Cleanliness and Environment

Some reviews highlight the cleanliness and organization of the facility, contributing positively to the overall experience.
  • RS
    Robert sandoval
    2 days ago
    1.0
    Someone who works here steals your packages. Bought my wife a rolex 26mm. Was stolen. I already reported to postal inspector. Be warned. Whoever stole package you are binded.
  • NM
    NICHOLAS McDONOUGH
    Dec 27, 2025
    5.0
    Office bldg never gave me a key for mail box and I couldn't figure out where my package was. I even asked security and they said no bothers with the mail boxes. Strange right? Anyway, I headed over and a cute lady helped this grouchy man track it down. She even called. She's like the state police. She always gets her man! Haaaa! So head over in person if you're nearby and they will assist you.
  • MA
    mx alix
    Dec 19, 2025
    2.0
    NO SELF SERVICE KIOSK. The employees are great.
  • SS
    Skyler L. Smith
    Dec 12, 2025
    1.0
    Rude and unhelpful service. Basic self service terminal would be a major upgrade.
  • LW
    LaTanya Williams
    Dec 8, 2025
    1.0
    I visited this post office on November 26, 2025, to mail a certified letter containing important documents. Unfortunately, the item was never properly scanned or processed at this location. The tracking shows no acceptance scan, no movement through the USPS network, and no indication that the mailpiece ever left the facility. I have now had to file a Missing Mail Search and open a service request because the certified letter appears to have been misplaced internally. This has caused significant inconvenience, especially since certified mail is expected to be handled with additional care and accuracy. I am sharing this review so others are aware that time-sensitive or important documents may not always be processed reliably at this location. I hope management addresses the processing and scanning issues so customers can have confidence when using certified services here.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.