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Visit your local Post Office™ at 7381 La Tijera Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or confrontational.
Package Issues
Numerous reviews highlighted problems with lost or delayed packages, with some customers suspecting theft by employees.
Management Concerns
Customers expressed dissatisfaction with management's handling of complaints and overall operational inefficiency.
Mixed Experiences
While some customers praised the helpfulness of certain staff members, the overall sentiment leaned towards negative experiences.
Facility Issues
Complaints about cleanliness and operational hours were noted, with some customers frustrated by the facility's accessibility and service speed.
G4
Gulfstream 4
Nov 12, 2025
5.0
I was recently waiting for a cross-town "critical delivery" that should have taken 1 day to arrive. I was tracking the package and all of a sudden it was no longer in Westchester after arriving overnight, but had been mistakenly forwarded to West Hollywood.
I went thru the steps online for tracking analysis to see what happened and expected that it would take at least 48hrs to track down my package, and get it to me (if possible) or follow up by email.
To my surprise the Westchester office reached out by phone within 4hrs. to explain what happened, apologized and let me know that they were on it, and the package would arrive the next day.
Kudos! -- It's always a pleasure to visit the counter because the employees are extremely nice and efficient., and once again their professionalism shines thru again.
MR
Melrose Reality
Sep 11, 2025
1.0
Awful service it’s Thursday and haven’t received anything and no one can tell me anything
GA
George Adams
Aug 27, 2025
1.0
The management team at this location needs to do better. A service request was placed for a package that was sent with the vast majority of its contents have fallen out of a split package or taken. They can to tell me, “I can see the package was open by our scan, although it’s difficult because it’s a black and white photo” This package came from a sender via a postal person from picking up the package. The package weight in the beginning of the transaction was 2- 1/2 LBS. somewhere along the line. While in post office custody. It had been scanned in at 1 LB. I’m being told that the weighing in of the package was done at the receiving end. They then try to explain away my concerns, while telling me, “it never lost weight” WHAT??? The USPS in general has always needed better customer service in my opinion. After today, I’ll be using a private company.
NG
Natalie Goloub
Aug 5, 2025
1.0
I have a problem with your office. I've lived in Playa vista for seven years. Yesterday your rosta employee didn't want to give me my package. That's the second time. She demanded my papers. This woman is mean and ill-mannered. Sharp and rude. I ran behind her car yesterday to show her my I.D. I'm 58 years old. And it's not okay that this employee of yours hates people. I wish I didn't have to see her at Playa Vista anymore. --- and I'm also missing a package. Here's her number: 92001 90387851800261765. I didn't get a parcel notice. You forgot to put it in my box at my address. And they said they couldn't find my address! Return my package to me! I live at Crescent Park East. 5710. —- Natalia Klapperman
GG
gabriela
Jul 19, 2025
1.0
I’m a seller on depop and recently came in to ship an item I had sold. Still no updates on the shipment and I have high reason to believe employees are stealing packages. Yall need to get your workers in check because this is unprofessional and tacky 🤦♀️😐
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 7381 La Tijera Blvd?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can generally take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment using the USPS online scheduler. Limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service on weekdays?
The Post Office is open Monday to Friday from 9:00 AM to 5:30 PM.
Is the Post Office open on Sundays?
No, the United States Postal Service at 7381 La Tijera Blvd is closed on Sundays.
How can I rent a PO Box at this United States Postal Service location?
You can apply for a PO Box online or in person with two valid IDs and a completed application. Visit https://www.usps.com/manage/po-boxes.htm to start the process.
Are PO Boxes accessible after hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary; please check with this local Post Office for specifics.
Which nearby coffee shops can I visit before or after my visit to the Post Office?
You can visit The Boy and The Bear Coffee Roastery or The Boy And The Bear, both nearby coffee shops perfect for a break before or after your postal errands.
Where can I find automotive services close to the United States Postal Service at 7381 La Tijera Blvd?
AA automotive services is nearby offering auto repair and body shop services, convenient if you need vehicle care while visiting the Post Office.
Are there any nearby gas stations or convenience stores I can visit near the Post Office?
Yes, ARCO, Shell, ampm, 76, and Rocket gas stations and convenience stores are all close by, providing options for fueling up or grabbing snacks.