United States Postal Service

2.5
148 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 819 W Washington Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
819 W Washington Blvd, Los Angeles, CA
90015, United States

Hours

Reviews

2.5
148 reviews
5 stars
43
4 stars
9
3 stars
6
2 stars
12
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor attitudes and lack of basic courtesy.

Operational Hours

Customers reported confusion and dissatisfaction regarding the posted hours, with many stating that the office closed earlier than advertised.

Long Wait Times

Many reviews mentioned long lines and slow service, often exacerbated by insufficient staffing during busy periods.

Facility Conditions

The post office was described as dirty and disorganized, with calls for maintenance and improvements to the physical environment.
  • KT
    Kwame Taylor
    Oct 21, 2025
    1.0
    It says they close at 5:30 but they really close at 4. FYI. I could have gone to another one before they close and now have to wait until tomorrow.
  • TP
    TeddyJr PR
    Sep 9, 2025
    1.0
    Worst experience
  • JC
    Jose Corchado
    Aug 7, 2025
    1.0
    She gave horrible customer service, she is Very selfish cannot even let me as a customers borrow alil bit of tape so I bought tape, then she can't even let a customer borrow scissors, to cut the tape and paper I bought in ya facility, she needs to learn great customer service, or learn some courtesy. Someone train her, so I'm currently on my way to the city USPS since they are way more respectful to customer services (below there is a copy of my tape recipe) Edit: just arrived at the city USPS they I posted a pic below showing how here there is Wonderful customer service and truly care, if I can tip the customer service at the city USPS I actually will 🥰
  • AF
    Ahmed Faruqi
    Sep 11, 2024
    1.0
    Insane attitude from the workers
  • DW
    Dwain Wilson
    Aug 3, 2015
    2.0
    This place is a prime example why people HATE government institutions. Inept, slow and stupid.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.