Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 819 W Washington Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
819 W Washington Blvd, Los Angeles, CA
90015, United States
Hours
Reviews
2.5
149 reviews
5 stars
43
4 stars
9
3 stars
6
2 stars
12
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing dissatisfaction with the attitudes of the clerks.
Operational Hours
Customers reported confusion regarding the actual closing time, with many stating that the post office closed earlier than advertised.
Efficiency
Long wait times were frequently mentioned, with complaints about slow service and inadequate staffing during busy periods.
Facility Condition
The post office was described as dirty and disorganized, with calls for maintenance and improvements to the physical environment.
Mixed Experiences
While many reviews were negative, a few customers noted positive interactions with specific staff members, indicating that experiences may vary.
- KTKwame TaylorOct 21, 20251.0It says they close at 5:30 but they really close at 4. FYI. I could have gone to another one before they close and now have to wait until tomorrow.
- TPTeddyJr PRSep 9, 20251.0Worst experience
- DBDeidre BritterAug 7, 20251.0My boyfriend and I were at the United States Post Office at 819 West Washington Blvd. in Del Valle. My boyfriend was planning to ship a guitar bag, which was going to cost over $106. I was also sending my grandson some books and toys, which would cost $37 to ship. My boyfriend asked the USPS teller, a woman of Indian or Bangladeshi descent, for packing tape so he could seal the guitar bag. The teller declined, stating that they don't give out tape to customers. I ended up purchasing a roll of tape from her for $3.99. My boyfriend then asked to borrow a pair of scissors to cut his brown packing paper. The same teller again stated that she couldn't give customers scissors. After her last response, my boyfriend decided it was best for us to go to another USPS location. I returned the tape I had just bought and we headed to the Alameda branch, where they provided courtesy tape and scissors. This is the type of customer service that every post office should offer, especially considering the regular price hikes that USPS imposes. We won't be returning to the Del Valle location. Attached is a a photo of the tape and scissors that the Alameda branch provides for their customers. P.S. After I received my refund for the tape, I noticed the teller didn't give me my original receipt or a refund receipt. I suspect she thought I might report her behavior to management, and that a refund receipt for the tape could be used to prove that we were customers who had a change of heart because of her actions.
- JCJose CorchadoAug 7, 20251.0She gave horrible customer service, she is Very selfish cannot even let me as a customers borrow alil bit of tape so I bought tape, then she can't even let a customer borrow scissors, to cut the tape and paper I bought in ya facility, she needs to learn great customer service, or learn some courtesy. Someone train her, so I'm currently on my way to the city USPS since they are way more respectful to customer services (below there is a copy of my tape recipe) Edit: just arrived at the city USPS they I posted a pic below showing how here there is Wonderful customer service and truly care, if I can tip the customer service at the city USPS I actually will 🥰
- MLmiguel laraJun 17, 20251.0I read the negative comments about this post office and gave it a shot. I should have listened to the comments I was treated very rude by one of the workers.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 819 W Washington Blvd?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo if you schedule an appointment.
Do I need to make an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, although limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 819 W Washington Blvd?
The Post Office is open Monday through Friday from 10:00 AM to 5:30 PM and closed on Saturdays and Sundays.
How much does a passport photo cost at this USPS location?
The fee for a passport photo at USPS is $15.
Can I reserve a PO Box online for this Post Office?
Yes, you can search for and reserve PO Boxes online securely and receive instructions to complete the setup in person.
What are the hours to access PO Boxes in the lobby?
Most USPS locations offer 24/7 lobby access to PO Boxes, but specific hours may vary; please check with this Post Office for details.
How can Family Care Specialists Medical Group near the Post Office assist me?
If you need medical services or a walk-in clinic visit before or after your Post Office appointment, Family Care Specialists Medical Group nearby offers healthcare services.
Is there a convenient place for pet grooming near the USPS location?
Yes, French Paws, a pet groomer and pet services retailer, is located nearby and can provide grooming and pet care services.
What nearby entertainment options are close to the United States Postal Service at 819 W Washington Blvd?
Los Angeles Escape Room is nearby, offering an engaging amusement activity you can enjoy before or after visiting the Post Office.