United States Postal Service

1.7
292 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8200 S Vermont Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8200 S Vermont Ave, Los Angeles, CA
90044, United States

Hours

Reviews

1.7
292 reviews
5 stars
34
4 stars
12
3 stars
14
2 stars
10
1 star
222

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of assistance.

Long Wait Times

Customers frequently reported long lines and slow service, often with only one window open to handle a high volume of customers.

Lost Packages

Several customers experienced issues with lost or misdelivered packages, leading to dissatisfaction with the reliability of the postal service.

Staffing Issues

Many reviews mentioned understaffing as a recurring problem, contributing to delays and poor customer experiences.

Mixed Experiences

While the majority of feedback was negative, a few customers reported positive interactions with specific staff members, indicating inconsistency in service quality.
  • EM
    Edwin mejia
    Dec 31, 2025
    2.0
    This has been my local post office but to be honest. every time that I go it's always a long line it's always one clerk doing all the job.. it's rarely that I see an extra attendee it's always a lag to get what you need it seems so unprofessional and lack of experience.
  • HF
    Heidi Finsk
    Dec 16, 2025
    1.0
    Very rude people work here in customers service, they shouldn't work there if they don't hace the capacity to be nice to people. Being polite shouldn't be a requirement.
  • NS
    Nyaisha Scifres
    Dec 15, 2025
    1.0
    Yall never sent my package and I been wait for two weeks and already paid for it so send it post b here today
  • BB
    Bon Bonn
    Dec 12, 2025
    1.0
    Passport appointment for 10am , get there early to be told the person who does it isn't there til noon Went to a other post office and they were Able to do it for me without an appointment.
  • ET
    Elva Torrres
    Nov 22, 2025
    1.0
    The staff here are extremely rude. Didn’t think it could be worse than DMV but they managed to have the poorest customer service skills.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.