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Brand Certified

United States Postal Service

1.6
(233 reviews)

Business Details

4352 S Central Ave, Los Angeles, CA
90011, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4352 S Central Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4352 S Central Ave, Los Angeles, CA
90011, United States

Hours

Reviews

1.6
233 reviews
5 stars
21
4 stars
8
3 stars
9
2 stars
15
1 star
180

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with many customers feeling disrespected and mistreated.

Operational Issues

Customers frequently reported that the post office was closed during business hours, leading to frustration and inconvenience.

Package Handling

There were multiple complaints about lost or mishandled packages, with customers expressing concerns about the reliability of the service.

Staffing Problems

Many reviews pointed out a lack of staff, resulting in long wait times and inadequate service.

Mixed Experiences

While many customers had negative experiences, a few mentioned positive interactions with specific employees, indicating inconsistency in service quality.
  • NN
    Ney
    5 days ago
    1.0
    IS IT VERRY DIFFICULT TO PUT A SIGN THEY ARE CLOSED AND WHAT TIME WILL THEY COME BACK!!!! I went around 11am and then at 12pm and the doors were closed… People were trying to go in the doors were locked , there was no sign that said they were close if they were in lunch or when will be back… I had to called customer service to ask if they were close they didn’t even know they were close… Gave me the number from the post office I called and told me that they don’t know how long will they be open because they are short of staff…
  • TT
    Tostada_86
    Feb 18, 2026
    1.0
    Multiple times I’ve come here in the afternoon (weekdays, well before 5:00 pm) and the doors are locked and the place is seemingly closed for the day. Ridiculous! If it happens again I’m reporting this place to the Postmaster General. Every post office needs to be fully open and operational during business hours, barring an emergency. Either hire more employees or schedule the ones you have better, but people deserve to be able to mail their packages/letters during the day, especially when this is the only post office nearby for a lot of people.
  • MP
    Mike Perry
    Feb 17, 2026
    1.0
    This is by far the worst service I have ever experienced at a US Post Office. The clerk, threw every single package she received, like actually tossed multiple packages across the room, as if she was playing basketball. Even when I asked politely for her not to throw my item, she tossed it just the same as the others. People care about these items, they could be sending fragile gifts to loved ones, and it’s just sad to see this. To the clerk, be miserable somewhere else please.
  • DO
    Diana ortiz Diana ortiz
    Feb 12, 2026
    1.0
    I am writing to formally complain about the recurring poor service at this location. While I have had positive experiences with other staff members, Clerk #37 (Galinda) is consistently unprofessional and rude. Every time she is behind the counter, I am treated with disrespect. ​Whenever I ask a question or need help, she responds with smart remarks and looks at me as if I am "dumb." Her attitude is completely condescending. For example, when I recently asked if there were envelopes available, she snapped, "Don’t you see them over there?" instead of simply assisting me. This is her standard way of communicating with customers, and it creates a very hostile environment. ​Today was the final straw. After another incident, I brought my concerns to the manager. Instead of addressing the clerk's behavior, he simply told me, "If you have a problem here, go somewhere else." It is clear that management does not value customer service, accountability, or the quality of the people they hire. ​Furthermore, I have witnessed this clerk being consistently rude to other customers specifically Latino customers to the point where they feel uncomfortable and leave. This pattern of behavior is unacceptable and feels discriminatory. I should not have to go out of my way to find a different location just to be treated with basic human respect.
  • MM
    Mel
    Feb 11, 2026
    1.0
    What is this raggedy foolishness? Check the business hours. And yet here we have a sharpie’d sign taped to the door because the employees decided to shut down the post office in the middle of the day.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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