United States Postal Service

1.6
225 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4352 S Central Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4352 S Central Ave, Los Angeles, CA
90011, United States

Hours

Reviews

1.6
225 reviews
5 stars
20
4 stars
8
3 stars
9
2 stars
15
1 star
173

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and unprofessional.

Package Handling

Many customers reported issues with lost or mishandled packages, including packages not being scanned or delivered correctly.

Operational Issues

Frequent complaints about the post office being closed early, long wait times, and inadequate staffing were noted.

Cleanliness

The location was described as dirty and poorly maintained, contributing to a negative customer experience.
  • DE
    Daniel Escamilla
    Dec 19, 2025
    5.0
    Quick, easy, and convenient process. Thank you for your hard work!
  • IB
    Ines Bahena
    Dec 1, 2025
    1.0
    Ugly service 🤮
  • AC
    A Chambers
    Nov 7, 2025
    1.0
    READ THE REVIEWS BEFORE GOING HERE - I wish I did!! WORST POST OFFICE IN LOS ANGELES!!!! If you want the recipient to actually receive their mail DO NOT SEND IT FROM THIS POST OFFICE!!! They steal gifts/packages/envelopes, they lie, and they send your item to the “wrong location!!!” My destination was literally six minutes away from this post office and I understand they have a distribution center, however they still managed to mishandle my envelope and sent it to Catalina Island, instead of Los Angeles, where it already was!!! DO NOT TRUST THEM - ESPECIALLY THE CLERK THAT WAS WORKING ON WEDNESDAY MORNING 11/05/2025!!! She seemed way too interested in knowing what was in my envelope, that I sent as a gift, when it was clear it was nothing hazardous!
  • JJ
    Joe Juarez
    Oct 30, 2025
    1.0
    Thursday October 30, 2025. At about 2:30 p.m. I went to return a package and the woman behind the counter window was rude and stared at me as if I had done something wrong to her. I’m sorry, but I don’t know this woman or owe her anything. She needs to be more polite to people. I witnessed her being rude to another woman ( customer). I’m very displeased with the way these U.S. postal workers have been treating customers lately.
  • AV
    Alberto Var
    Oct 1, 2025
    1.0
    Mala atencion al cliente son lo peor solo se la pasan en el telefono y no pesan Bien los paquete y son despotas

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.