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United States Postal Service

2.4
(157 reviews)

Business Details

4040 W Washington Blvd Frnt, Los Angeles, CA
90018, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4040 W Washington Blvd Frnt to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4040 W Washington Blvd Frnt, Los Angeles, CA
90018, United States

Hours

Reviews

2.4
157 reviews
5 stars
44
4 stars
11
3 stars
4
2 stars
10
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, many reviews highlight rude behavior and a lack of patience from staff.

Wait Times

Customers frequently report long wait times due to understaffing, with many expressing frustration over slow service and inadequate staffing during busy hours.

Package Handling

Numerous complaints about lost or misdelivered packages indicate significant issues with package handling and delivery reliability.

Overall Experience

Overall, experiences vary widely; some customers have positive interactions, while others describe their experiences as the worst they've encountered.
  • JT
    Jibreel Turner
    Feb 7, 2026
    1.0
    Worst post office ever. Went to get my money back after paying for express shipping that did not arrive on time. They were in such in a rush to close for lunch, that they lied and said I have to wait for the person to receive it. They didnt know I already have had this issue regularly and just went to another post office who was going to do my refund but had no cash. This post office said I'm not eligible for a refund until it arrives even though they see it's already late. They were closing for lunch at 1045am after just opening at 9am. Horrible customer service especially the Supervisor. He had absolutely no patience, his big belly needed his 1045am lunch so bad.
  • JG
    Jr Garcia
    Jan 23, 2026
    5.0
    I know tons of post offices around LA are really bad with trash workers, but took a chance coming here and both times I've been here (Tuesday and Thursday morning) the lady working the shift has been nice helpful to me and others in front of me and fast service. Going to keep going a bit out of my way to ship my packages here.
  • PP
    Perception Percepcion
    Jan 16, 2026
    1.0
    The worst experience ever. Teller was shouting at me from the beginning even though I was super polite towards her. Would not allow me to ask simple questions. Their employees have some serious anger management issues. Do not go to this pace unless you want to be treated like some sort of slave or like if you were a criminal in detention or something like that. Absolutely the worst service . I I could I would put zero stars to this place. Simply the worst of the worst!! They need new employees. Just bad bad bad
  • DY
    Danielle Yuhan
    Jan 6, 2026
    5.0
    I never write reviews for USPS since the service I always get is subpar but I was there on a Tuesday morning and the lady working there was so nice and friendly. She was also very helpful. It was probably the best USPS experience I’ve ever had. I wish I got her name so I could give her a shoutout!!
  • JG
    Jason Grant
    Nov 19, 2025
    5.0
    Normally I hate going to the post office, but the women behind the counter made everything so easy and a pleasure. It’s quite a walk from my place, but I’ll come back here next time I need to go to the post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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