United States Postal Service

2.4
152 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4040 W Washington Blvd Frnt to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4040 W Washington Blvd Frnt, Los Angeles, CA
90018, United States

Hours

Reviews

2.4
152 reviews
5 stars
41
4 stars
11
3 stars
4
2 stars
10
1 star
86

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some customers praised the staff for being friendly and helpful, many others reported rude behavior and a lack of professionalism.

Service Efficiency

Customers frequently complained about long wait times and understaffing, leading to frustration during busy hours.

Delivery Issues

Numerous reviews highlighted problems with lost or delayed mail, causing significant inconvenience for customers.

Customer Service

Overall, customer service was described as poor, with many customers expressing dissatisfaction with the handling of their inquiries and complaints.
  • DY
    Danielle Yuhan
    Jan 6, 2026
    5.0
    I never write reviews for USPS since the service I always get is subpar but I was there on a Tuesday morning and the lady working there was so nice and friendly. She was also very helpful. It was probably the best USPS experience I’ve ever had. I wish I got her name so I could give her a shoutout!!
  • JG
    Jason Grant
    Nov 19, 2025
    5.0
    Normally I hate going to the post office, but the women behind the counter made everything so easy and a pleasure. It’s quite a walk from my place, but I’ll come back here next time I need to go to the post office.
  • JW
    Jeremy Wenninger
    Nov 7, 2025
    1.0
    No kiosk
  • AL
    A Lopez
    Sep 26, 2025
    5.0
    Go and see Kim, she's a lighthouse of joy. Hope she gets a continual raise and learn from her positivity and willingness to help. Thank you, Kim!
  • AG
    A De Gamarra
    Jun 12, 2019
    3.0
    It's a post office. One of the slowest in the world.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.