Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 3585 S Vermont Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
451 reviews
5 stars
66
4 stars
17
3 stars
13
2 stars
9
1 star
346
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of assistance.
Long Wait Times
Customers frequently reported excessively long wait times, often with only a few employees available to assist, leading to lines out the door.
Mail Issues
There were multiple complaints about lost or stolen mail, as well as incorrect deliveries, causing significant frustration among customers.
Inconsistent Operations
Customers noted inconsistent hours of operation and issues with staff availability, including employees not showing up for scheduled appointments.
Positive Staff Experiences
Despite the overall negative feedback, some customers praised individual employees for their helpfulness and professionalism.
- ACAmethyst CinqueOct 18, 20251.0I just learned from my mail carrier family member that many post offices are understaffed because greedy managers are paid whatever is left over from the budget at the end of the year.
- CCChazSep 18, 20251.0I highly recommend NOT sending or receiving anything in bright colored envelopes (whether it be a letter, card, photo(s), gift card, money, etc.). One of these mailmen and/or postal workers has been opening up my mail.. I'll receive my mail already ripped open and contents inside gone/ STOLEN. Also, plan accordingly if you have to go inside. It's almost always a slow and long process no matter how many people are in line. Try to go in the morning if you can. Lastly, customer Service can be a hit or miss at this USC location.
- JTJohn TSep 8, 20253.0DO NOT leave your packages here without getting them scanned! Thought I lost the packages I left there, but they randomly showed up across the country over a week later leading to some annoyed clients asking why I hadn't shipped them yet.
- JQJaime QuintanillaSep 6, 20251.0Rude plus I’m very positive that they were trying everything possible to take over my P.O. Box that we have had for 30 years same key , a week a go all tge sudden our only p.o.box key they given us 30 years ago stopped working we couldn’t open the tge lock , my mom event back was told to come back tge next day , so we did showed up only to be told by tge lady that was not the key to the box , and we told her it’s the same key we’ve had for 30 years. She was dead sertain in wasn’t , with out even looking in to tge computer or verification, she just was like nope that’s not tge key, then she changed the story telling us they did change the locks and that they had given us the keys and we’re said uh no we don’t have they’d plus why did you change the lock, , she then proceeded to tell us that maybe you did make your payment back in march six months ago hand we had a receipt saying it was paid and the next payment was in September 30th that’s weeks from now eventually they changed the story saying they had given us tge keys and that we should have them but that there was a someone coming over from who knows were to try to resolve this that’s when argument broke out with two other customers I think trying to renew they passports and the clerk was being rude plus basically sending them to another location cause she didn’t wana help them hence the video we eventually got our keys snd they never told us why they changed tge lock or what happed or even asked us for i,ds to Verify If it was really our p. O box or not 2 hours we were there trying to see what was going on all we got was a round around till they finally maybe said ok tgey ain’t living here just given them the new keys , looking at tge reviews I can tell that something is up in there and they need to retrain, fire , an possibly investigate , this location here cause there’s some unprofessional people working here and very sketchy things going on inside there
- DHDanielle HughesSep 4, 20251.0Very unpleasant post office. When you call, the pick the phone up and hang it back up.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
The United States Postal Service is located at 3585 S Vermont Ave, Los Angeles, CA 90007.
What are the opening hours of this Post Office?
This Post Office is open Monday to Friday from 8:30 AM to 5:30 PM, and on Saturday from 8:30 AM to 3:30 PM. It is closed on Sundays.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. Most locations, including this one, can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Yes, passport services usually require an appointment through the online scheduler, although limited walk-in hours are available at select locations.
Can I rent a Post Office Box at this location?
Yes, you can reserve a PO Box online and complete the setup in person at this Post Office by bringing two valid forms of ID and your application.
Are PO Boxes accessible after hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this Post Office for exact lobby hours.
What nearby places can I visit when coming to the Post Office?
Nearby places include In-Tides jewelry store, USC Tennis Complex, and Boba Time café. You can enjoy some shopping or refreshments before or after your postal visit.
Are there any nearby public transit or facilities to help me reach the Post Office?
The United States Postal Service is near the USC campus and various university buildings such as Kaprielian Hall, making it convenient if you are in the area. You can also find services like the USC Strength and Conditioning Clinic nearby.
Can I combine a visit to the Post Office with a stop at a nearby restaurant?
Yes, there are several restaurants nearby such as TOGO'S Sandwiches, Cafe Mukbang, and Taco Bell where you can grab a meal or snack before or after your Post Office visit.
How can nearby shopping options help me during my visit to the Post Office?
Nearby stores like Walmart Gift Card at Best Buy and Smart & Final grocery store can be convenient spots to shop for essentials or gift cards when you visit the Post Office.