Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3585 S Vermont Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
454 reviews
5 stars
66
4 stars
17
3 stars
13
2 stars
9
1 star
349
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling dismissed and frustrated by their interactions.
Long Wait Times
Customers consistently reported long lines and slow service, often waiting over an hour with minimal staff available.
Mail Issues
Several complaints were made regarding lost or stolen mail, with customers expressing concern over the security and reliability of mail delivery.
Inconsistent Information
Customers noted discrepancies between posted hours and actual service availability, leading to confusion and wasted trips.
Positive Staff Experiences
A few reviews mentioned specific staff members who provided excellent service, indicating that there are some employees who are dedicated and helpful.
- TBTony Boloni6 days ago1.0The female manager in charge on weekends is lazy and lied to me. I was told she would have one of her carriers handle the replacing of a lock mechanism on my buildings box. Fast forwarding to now, a month later - - nothing has been done and the entire building has to stop pick up mail from the post office. I’ll be filing a complaint on this manager and she will provide me the steps how to do so when I come out this weekend to do so. I’ll be wearing my meta glasses to catch her being unprofessional and hostile… Catalina LLC.
- YYYulinDec 19, 20251.0This place is RACIST!!!! I came in to drop something off and was told to use the kiosk. Since it was my first time using it, I politely asked the staff for help. Apparently, asking for assistance is a huge inconvenience. Instead of helping, they refused, acted irritated, and made comments like “Jesus,” which really added to the welcoming atmosphere. The best part? The place wasn’t busy at all. No line. No rush. Just staff who clearly didn’t feel like doing their job. What should have been a simple drop-off turned into an awkward and uncomfortable experience where I felt dismissed and embarrassed for asking a basic question. I also couldn’t help but wonder whether I was treated this way because I’m Asian, as the level of irritation felt completely unnecessary and disproportionate to a polite request for help. If the expectation is “figure it out yourself and don’t ask,” maybe put that on the door. Otherwise, some basic customer service training might be helpful — especially for first-time customers.
- SXShiyao XuDec 3, 20251.0The service time on weekdays written at the entrance is until 5:30, but I am not allowed to pick up at five o'clock.
- ACAmethyst CinqueOct 18, 20251.0I just learned from my mail carrier family member that many post offices are understaffed because greedy managers are paid whatever is left over from the budget at the end of the year.
- CCChazSep 18, 20251.0I highly recommend NOT sending or receiving anything in bright colored envelopes (whether it be a letter, card, photo(s), gift card, money, etc.). One of these mailmen and/or postal workers has been opening up my mail.. I'll receive my mail already ripped open and contents inside gone/ STOLEN. Also, plan accordingly if you have to go inside. It's almost always a slow and long process no matter how many people are in line. Try to go in the morning if you can. Lastly, customer Service can be a hit or miss at this USC location.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
The United States Postal Service is located at 3585 S Vermont Ave, Los Angeles, CA 90007.
What are the opening hours of this Post Office?
This Post Office is open Monday to Friday from 8:30 AM to 5:30 PM, and on Saturday from 8:30 AM to 3:30 PM. It is closed on Sundays.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. Most locations, including this one, can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Yes, passport services usually require an appointment through the online scheduler, although limited walk-in hours are available at select locations.
Can I rent a Post Office Box at this location?
Yes, you can reserve a PO Box online and complete the setup in person at this Post Office by bringing two valid forms of ID and your application.
Are PO Boxes accessible after hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this Post Office for exact lobby hours.
What nearby places can I visit when coming to the Post Office?
Nearby places include In-Tides jewelry store, USC Tennis Complex, and Boba Time café. You can enjoy some shopping or refreshments before or after your postal visit.
Are there any nearby public transit or facilities to help me reach the Post Office?
The United States Postal Service is near the USC campus and various university buildings such as Kaprielian Hall, making it convenient if you are in the area. You can also find services like the USC Strength and Conditioning Clinic nearby.
Can I combine a visit to the Post Office with a stop at a nearby restaurant?
Yes, there are several restaurants nearby such as TOGO'S Sandwiches, Cafe Mukbang, and Taco Bell where you can grab a meal or snack before or after your Post Office visit.
How can nearby shopping options help me during my visit to the Post Office?
Nearby stores like Walmart Gift Card at Best Buy and Smart & Final grocery store can be convenient spots to shop for essentials or gift cards when you visit the Post Office.