United States Postal Service

2.4
190 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3826 Grand View Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3826 Grand View Blvd, Los Angeles, CA
90066, United States

Hours

Reviews

2.4
190 reviews
5 stars
51
4 stars
13
3 stars
4
2 stars
9
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or aggressive.

Efficiency

Numerous reviews highlighted long wait times and slow service, with complaints about understaffing and inefficiency during busy hours.

Package Handling

There were multiple complaints about lost or damaged packages, with customers expressing frustration over the handling of important mail.

Positive Experiences

Despite the negative feedback, some customers shared positive experiences with specific employees who provided helpful and courteous service.

Operational Issues

Customers noted inconsistent hours of operation and issues with the phone service, leading to difficulty in reaching staff for assistance.
  • VA
    Vicenta arece
    Nov 1, 2025
    5.0
    Great service !!
  • DM
    Denise Myers
    Oct 7, 2025
    1.0
    Whoever the mail carrier is out of this office never delivers mail. The office never answers the phone.
  • JY
    J Yo
    Oct 6, 2025
    1.0
    The worst. The employees, especially "Justin" clearly hate their jobs. Avoid this pathetic insult to the USPS at all costs.
  • KK
    Kristi
    Sep 15, 2025
    1.0
    Extremely rude and disrespectful staff. I pay a fortune for a PO Box and cannot explain the issues I have had with lost packages and staff treating me like I am the problem! I’m sorry I come in and want to know where my packages are when I have delivery confirmation🙄 Maybe if you did your job and put them in the proper place I wouldn’t have to keep waiting in line for so long and “bothering” you to find them. If they can’t keep track of things being delivered there I can’t imagine how many outgoing things they lose!!!
  • DF
    DAVID FARIS
    Sep 13, 2025
    5.0
    NOT SURE HOW OR WHY ANYONE WOULD COMMENT NEGATIVELY REGARDING THE USPS MAR VISTA POST-OFFICE. BAD DAY MOST LIKELY. IGNORE PLEASE ..... THE USPS MAR VISTA POST OFFICE IS ALWAYS FAST, ALWAYS KNOWLEDGEABLE, ALWAYS CORRECT - ALWAYS WILLING TO HELP AND GO OUT OF THEIR WAY TO ASSIST IN ANY WAY. I WILL DRIVE 5-12 MILES OUT OF MY WAY TO END UP AT THE USPS MAR VISTA POST-OFFICE .....

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.