United States Postal Service

2.4
192 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3826 Grand View Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3826 Grand View Blvd, Los Angeles, CA
90066, United States

Hours

Reviews

2.4
192 reviews
5 stars
51
4 stars
13
3 stars
4
2 stars
10
1 star
114

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted extremely rude and unhelpful staff, with many customers expressing frustration over disrespectful interactions.

Service Efficiency

Customers frequently reported long wait times and understaffing issues, leading to inefficient service and delays.

Package Handling

There were multiple complaints about lost or damaged packages, with customers expressing concern over the reliability of mail delivery.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, overall experiences varied greatly, with many expressing dissatisfaction.
  • GB
    Gabriel Belonski
    Dec 22, 2025
    1.0
    Very rude staff
  • NC
    Nick Crawford
    Dec 9, 2025
    2.0
    Understaffed. I've had some good experiences at this location in the past, but recently I've been avoiding it because there are rarely enough windows open which results in very long wait times at pretty much all hours of the day.
  • VA
    Vicenta arece
    Nov 1, 2025
    5.0
    Great service !!
  • DM
    Denise Myers
    Oct 7, 2025
    1.0
    Whoever the mail carrier is out of this office never delivers mail. The office never answers the phone.
  • JY
    J Yo
    Oct 6, 2025
    1.0
    The worst. The employees, especially "Justin" clearly hate their jobs. Avoid this pathetic insult to the USPS at all costs.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.