United States Postal Service

2.2
132 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3894 Crenshaw Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3894 Crenshaw Blvd, Los Angeles, CA
90008, United States

Hours

Reviews

2.2
132 reviews
5 stars
26
4 stars
12
3 stars
7
2 stars
6
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some customers praising individual employees for their helpfulness while others report rudeness and lack of assistance.

Efficiency

Many reviews highlight chronic understaffing and long wait times, with customers frequently expressing frustration over slow service and inadequate staffing during busy hours.

Delivery Issues

Numerous complaints about lost or delayed packages, with customers expressing distrust in the delivery process and reporting frequent problems with mail not being delivered.

Operational Hours

Customers have noted that the post office often does not open on time, leading to additional frustration and wasted time.

Cleanliness and Environment

The location is described as unclean and situated in a problematic area, with reports of harassment from individuals outside the post office.
  • MW
    Matthew Wetta
    Nov 7, 2025
    1.0
    Website shows self service kiosk but there is definitely none
  • AL
    art love
    Nov 5, 2025
    1.0
    it’s 8:50 AM I just left the post office. There was a light skin young girl in there working and she is very rude and very disrespectful. She has no professionalism. I’m not understanding why she’s so angry and bitter the morning just started if she doesn’t like her job she should quit, but that doesn’t give her right to be rude and nasty and mean to customers when they’re just trying to ship off an order
  • SN
    Sig (Neon)
    Aug 26, 2025
    5.0
    Shoutout to the really cool guy behind the counter dude that assisted getting my package while dealing with a very unpleasant woman’s behavior! I would be so embarrassed if I knew that girl personally.
  • CR
    Christopher Carter (Rabbit)
    Jul 11, 2025
    1.0
    I would've been better off shipping everything through FEDEX. This location can't seem to follow simple directions. They asked me (over and over again) for all these delivery details and instructions and then they didn't even follow through. They left a note saying there wasn't a secure delivery box. The agreement was that my delivery would come to my doorstep. Of course a steamer trunk is not going to fit in my mailbox! Nevertheless, It never came. They never even knocked on my door. The onsite property cameras confirmed that they never even came to my door, behind which I was waiting for them all day. I tried to set up a redelivery multiple times receiving no satisfaction. I still haven't received my delivery nor has anyone tried to reach out to me. -So now I have trust issues with the USPS. They have lied to me too many times throughout this process. They have taken over $100.00 from me without fulfilling their end of the bargain. And now they are ignoring my polite complaints...I'm frustrated and irate!!!
  • LL
    LJ__
    Jun 19, 2025
    1.0
    It's says that it is open today, June 19th but when I got there, it was closed and someone said today was a holiday. No it is not Juneteenth is not a real holiday. Super annoying!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.