United States Postal Service

2.2
134 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3894 Crenshaw Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3894 Crenshaw Blvd, Los Angeles, CA
90008, United States

Hours

Reviews

2.2
134 reviews
5 stars
27
4 stars
12
3 stars
7
2 stars
6
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to frustration and dissatisfaction.

Staffing Issues

Frequent complaints about understaffing and long wait times due to only one or two windows being open during busy hours.

Delivery Problems

Numerous reviews highlighted issues with lost or undelivered packages, causing significant inconvenience to customers.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, overall experiences varied widely, with many expressing dissatisfaction.
  • EH
    E C H
    Dec 11, 2025
    1.0
    No lock on box still put my mail feeling mutual.
  • MW
    Matthew Wetta
    Nov 7, 2025
    1.0
    Website shows self service kiosk but there is definitely none
  • AL
    art love
    Nov 5, 2025
    1.0
    it’s 8:50 AM I just left the post office. There was a light skin young girl in there working and she is very rude and very disrespectful. She has no professionalism. I’m not understanding why she’s so angry and bitter the morning just started if she doesn’t like her job she should quit, but that doesn’t give her right to be rude and nasty and mean to customers when they’re just trying to ship off an order
  • SN
    Sig (Neon)
    Aug 26, 2025
    5.0
    Shoutout to the really cool guy behind the counter dude that assisted getting my package while dealing with a very unpleasant woman’s behavior! I would be so embarrassed if I knew that girl personally.
  • LK
    Liliya Khytruk
    Oct 1, 2013
    1.0
    I can not believe this! they have absolutely worth customer service ever, they don't have their name tags on so you cant even get their name, they lost few of my mails and packages, they keep pointing fingers at each other and saying that previous representative was lying to you and they are there is anything the can do about it

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.