Brand Certified
United States Postal Service
2.1(158 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
5472 Crenshaw Blvd, Los Angeles, CA
90043, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5472 Crenshaw Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
158 reviews
5 stars
30
4 stars
8
3 stars
7
2 stars
16
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative customer experience.
Passport Services
Many customers reported issues with passport appointments being canceled or staff being unavailable, causing significant inconvenience.
Delivery Issues
Customers frequently complained about lost or undelivered packages, with some expressing distrust in the handling of their mail.
Cleanliness and Organization
Several reviews mentioned the post office being dirty and poorly organized, contributing to an overall negative impression.
Staff Performance
While some staff members received praise for their helpfulness, many others were criticized for their lack of professionalism and efficiency.
- GRGlenda RosalesJan 22, 20261.0ALWAYS MISSING ITEMS!
- KWKristen W.Dec 16, 20252.0I went here to purchase some holiday forever stamps to put on my Christmas cards, and all they had to offer was some "woahs me" looking stamps and thank you stamps. I need cheerful stamps for my cards. This is some crap! I have to go outside my neighborhood to a different USPS to get stamps. Please do better. This is so not fair!
- MSMichael StringerDec 10, 20255.0This morning, I started reading the reviews 2 hours prior re this P.O. before my scheduled passport appointment. After reading a few reviews, I was about to cancel and go elsewhere. I remained positive and arrived 20 minutes before my appointment. A PO employee by the name of Toni took my appointment as soon as I walked up to the passport window, that impressed me right away. She was very welcoming, polite and professional. Should anyone go to this location on Crenshaw. Asked for Toni. Just make sure you have what you need and Toni will assist you in a professional manner. She's personable, patience, which is a rarity these days with regards to public service. Thanx Toni!
- AFAnthony Wayne FordNov 27, 20252.0I don't trust my Packages being sent out from there and they only have 1 person working the front when the line has 7 or more people waiting ✋️ and very rude 😒
- DGDancer GirlNov 17, 20251.0If only I could give 0 stars. The rudest workers I have ever encountered. No class, no respect for their work or others, just nasty nasty people. They truly represent everything wrong with government. Specifically the woman who works in the passport window. Avoid this place at all costs.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Los Angeles?
The United States Postal Service is located at 5472 Crenshaw Blvd, Los Angeles, CA 90043.
What are the operating hours of this USPS location?
This USPS location is open Monday to Friday from 8:30 AM to 5:00 PM, and on Saturday from 8:30 AM to 3:30 PM. It is closed on Sunday.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available.
How much does it cost to get a passport photo here?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box at this USPS?
Yes, you can reserve a PO Box online or in person at this location. Visit https://www.usps.com/manage/po-boxes.htm to get started online.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Please check with this location for exact lobby access times.
What nearby transportation services can help me get to the USPS?
Lowe's Transportation provides rental, taxi, and bus tour services near the USPS, which can help you get to the Post Office easily.
Are there any nearby community or social service organizations near the USPS?
Yes, several organizations like Afrikan Black Coalition and Infinite Possibilities Community Foundation are close by, which might be of interest if you are exploring services in the area.
What nearby shopping and beauty options are around the USPS location?
Nearby you can find beauty and cosmetic stores such as TAJ MAHAL Imports, INC., Stylez By Lu'Wanna beauty salon, and clothing store La African Fashion, great for shopping before or after your visit to the Post Office.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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