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Visit your local Post Office™ at 5472 Crenshaw Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative customer experience.
Service Efficiency
Customers reported long wait times and inefficiencies, particularly regarding passport services and package pickups.
Delivery Issues
Several complaints were made about lost or undelivered mail and packages, with customers expressing frustration over unreliable service.
Cleanliness and Organization
The post office was described as dirty and poorly organized, contributing to an overall negative impression.
Mixed Experiences
While many reviews were negative, a few customers noted positive interactions with specific staff members, indicating some variability in service quality.
DG
Dancer Girl
Nov 17, 2025
1.0
If only I could give 0 stars. The rudest workers I have ever encountered. No class, no respect for their work or others, just nasty nasty people. They truly represent everything wrong with government. Specifically the woman who works in the passport window. Avoid this place at all costs.
EP
Elsi Portillo
May 18, 2023
5.0
I went to get the passport for my son and the lady who attended me was very kind. excellent service
CS
Century S
Aug 24, 2022
1.0
Got passport appointment after 1 month wait, drove for an hour in LA traffic to find out the person who takes passport appointment is not available and no one else can help what so ever. So they gave me a number to call saying "she" might honor the request to take me at anytime. Yikes!!! They couldn't call me and help me reschedule. Waste of time and gas and they could care less.
JV
Jorge Vismara
Aug 19, 2019
3.0
not really the fastest USPS in town, but I found the staff is making their best at their disposal.
in my case they were supposed to deliver a package that was NOT there, so little they could do about it...
the USPS as an organization is another thing... cannot really rely on them... often they do not follow the rules or the book.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Los Angeles?
The United States Postal Service is located at 5472 Crenshaw Blvd, Los Angeles, CA 90043.
What are the operating hours of this USPS location?
This USPS location is open Monday to Friday from 8:30 AM to 5:00 PM, and on Saturday from 8:30 AM to 3:30 PM. It is closed on Sunday.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available.
How much does it cost to get a passport photo here?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box at this USPS?
Yes, you can reserve a PO Box online or in person at this location. Visit https://www.usps.com/manage/po-boxes.htm to get started online.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Please check with this location for exact lobby access times.
What nearby transportation services can help me get to the USPS?
Lowe's Transportation provides rental, taxi, and bus tour services near the USPS, which can help you get to the Post Office easily.
Are there any nearby community or social service organizations near the USPS?
Yes, several organizations like Afrikan Black Coalition and Infinite Possibilities Community Foundation are close by, which might be of interest if you are exploring services in the area.
What nearby shopping and beauty options are around the USPS location?
Nearby you can find beauty and cosmetic stores such as TAJ MAHAL Imports, INC., Stylez By Lu'Wanna beauty salon, and clothing store La African Fashion, great for shopping before or after your visit to the Post Office.