United States Postal Service

Reviews

• KP

  Kristy Pleasant

  Feb 25, 2026
  1.0
  A large woman that works at the post office with the Clerk ID Number 05 is very unprofessional, rude and aggressive. She is extremely unprofessional and has extremely poor customer service skills. I do not believe she holds the skillset to be a lead clerk operating a post office alone. She kicked me and several other guests out of the store at 12:25 pm today. She was in the middle of a transaction with me when she got up proceeded to kick me and all guests out of the store. One of my packages was in the process to be shipped. I had to open the Mail Drop door at the clerk desk to retrieve my package and collect the rest of my packages to leave the post office. She was irrational and irate and even yelled at me. At 12:20 I walked into the store. A male was shipping off a package. We were the only two guests in the store. When he left. I finished packaging several packages to be shipped. I waited a moment and walked to the clerk desk. When I got to the front she said “next time don’t come to the desk until I call you.” I assumed that meant she was not ready to service me. So I stepped back to the front of the customer line even tho I was the only guest in store. When I went back to the front of the line she said “You can come now. What do you need? .” I got to the desk and said “ I have a few packages to ship off.” The clerk asked me to put all my boxes in the delivery drop off door. I told her that I would prefer to do that transactions one at a time to avoid getting packages delivered to the incorrect location. Considering the boxes were identical and this mistake has happened in the past I urged to her that that was not my preferential way of getting the packages shipped and told her that I would prefer to ship them separately. I literally had to beg her to do her job. The 1st QR code was scanned and I got the receipt for the 1st box. I put the second box in the drop off door and she continues to aggressively urge me to put all of my boxes in the drop off box. I declined the offer and she stated that it takes too long to do the transactions one at a time. I was still the only guest in the post office. I tell the clerk that I am on my lunch break and I don’t want to go back in forth with her. I even stated “ I’m literally begging you to let us do this transaction separately so the boxes don’t get mixed up. “ I even asked her if there was a manger or someone else that could help me since she didn’t not want to ship my packages. She said “ no it’s a manger at another post office you can go to.” She was on some strange power trip. While having this discussion more guest came into the post office. She grew angry got up and started yelling and proceeded to kick me and everyone else out the store. I had to start recording the incident while I grabbed my boxes to leave. I informed the clerk that I was recording her and that I would follow up with filing an incident report to start a formal investigation with the postal service. While I sat in the car the woman continued to fuss at other guests outside of the post office telling them that the post office was closed for the rest of the day even though she put a sign on the door that stated “ out for lunch” I believe she only said this to other guests because she did not want me to continue waiting for the postal workers to get off lunch so that I could continue shipping my packages. While I waited a post office delivery man came to drop off packages. She opened the door for him and walked around the plaza to go shopping for lunch. She even took the time to record me in the car while I spoke with the usps delivery man . I assume this was an attempt Intimidation to stop me from calling the usps customer service to document the occurrence to initiate a formal investigation. She yelled at me from outside the post office while on the phone with usps. The clerk is horrible & does not have the skill set to service the public.
• HQ

  Haede Quijada

  Feb 25, 2026
  1.0
  The young lady and the older lady at the service windows are both very rude no matter if you are speaking to either one in a respectful manner, the responses you receive are with unnecessary attitude as if customers are bothering their peace at the post office by asking questions or asking for assistance. When you ask a question to them they respond in an irritated manner. You never get a receipt for dropping off your packages, you greet them good morning and thank you and they are absent. They smirk and give negative facial expressions while you are asking questions or for information at the help window. This location needs a visit from the higher ups and random check ins. Switch the staff around once in a while. They enjoy the paycheck not the job. They are not there to service the community. This is just sad and very unprofessional.
• MA

  MarielaFamily A

  Dec 16, 2025
  1.0
  The staff consistently show a poor attitude and lack of willingness to help. On many occasions, a sign is posted stating “system down,” preventing any service from being provided. This happens repeatedly and without any alternative solutions or clear explanations. This level of service is unacceptable for a government office. I request that this situation be reviewed and corrected. Sincerely,
• HM

  Hovsep Minasyan

  Dec 9, 2025
  1.0
  Terrible terrible service the worst post office that I have been
• IV

  Iveth Victoria

  Nov 17, 2025
  1.0
  They never want to give a receipt for a package here. Woman told me that “they scan it at the next location”. And she was already returning my package to me as soon as I asked for a receipt. Seems that they are used to this. This is total bs; so my package is not accounted for at this location? That is shady business. Package can go missing and they would not be held liable for the package here. Will never be coming back here to drop off packages; better safe than sorry.

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