Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5350 Wilshire Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
138 reviews
5 stars
43
4 stars
11
3 stars
5
2 stars
9
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; while some employees are praised for being helpful and friendly, many reviews highlight rude and dismissive attitudes from others.
Efficiency
Customers appreciate the quick service at times, but there are frequent complaints about long wait times and slow processing.
Cleanliness
Several reviews mention the location being dirty and poorly maintained, contributing to a negative experience.
Staff Training
There are concerns about the training and professionalism of staff, with reports of unhelpful and uninformed employees.
Overall Experience
Overall, experiences vary widely, with some customers having positive interactions while others report severe dissatisfaction.
- LSLina SwanNov 17, 20251.0The worst customer service in the world. I was served by Erica who thought she is police officer, was treating me like I am mailing something illegal, pretended she cannot hear or understand my questions and was very incompetent and impolite. I ended up leaving without being helped properly. She made me feel like I am bothering her asking to mail an envelope when it is her job. Erica, if you don’t like your job - change it. No need to give a hard time to people when your purpose there is to help.
- PAPolly AnnOct 28, 20255.0The attendants were quick and the line moved fast. Customer service was great. Erica was a sweetheart! She was patient and helped me out.
- CACynthia AtuhaireOct 27, 20252.0They want you to scream the items you have in the box you are shipping to them. Literally no sense of privacy at all. They have better speed than the other usps'
- DYDogan YSep 29, 20251.0Worst usps. Dumbest rudest staff at the register. Who hires those?!?! Do yourself a favor and never go there use else where.
- JLJessie LandJul 25, 20251.0Really beyond rude staff, especially one woman who is probaboy the same one who everyone else on here is complaining about.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location on 5350 Wilshire Blvd?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations also take passport photos. You should complete and print your passport application form before applying.
Do I need to schedule an appointment for passport services here?
Most Post Offices offering passport services require an appointment through the online scheduler, though limited walk-in hours may also be available at select locations.
What are the operating hours of the USPS location on Wilshire Blvd?
This Post Office is open Monday to Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
Can I rent a PO Box online for this location?
Yes, you can search for available PO Boxes and reserve one online securely. Instructions for completing your setup in person will be provided.
When can I access my PO Box at this USPS?
Most locations offer 24/7 access to PO Boxes in the lobby, though access hours can vary, so check with the Post Office for specific lobby hours.
What nearby services can I find near the USPS at 5350 Wilshire Blvd?
Nearby you can find NCJW Los Angeles, a community service non-profit, and TYR Digital, a marketing and advertising agency. Customers might visit these places for social services or professional assistance before or after their postal visit.
Are there nearby dining options close to the USPS location?
Yes, Caribbean Soul Kitchen LA and Ariyoshi Sushi Cafe Izakaya are nearby restaurants where you can enjoy Caribbean and Japanese cuisine respectively, ideal for a meal before or after visiting the Post Office.
Which beauty salons are close to the United States Postal Service at Wilshire Blvd?
Several beauty salons such as Hair By Erica, Nikki Blu Styles, and RVM Salons are nearby, offering hair and beauty services convenient for those visiting the Post Office.
How can I find more information or make reservations for services at this USPS?
You can visit their website at https://www.usps.com/postoffice or use the online reservation system provided in their profile for scheduling appointments, including passport services.