Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4960 W Washington Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
4960 W Washington Blvd, Los Angeles, CA
90016, United States
Hours
Reviews
1.9
179 reviews
5 stars
32
4 stars
3
3 stars
5
2 stars
13
1 star
126
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees.
Operational Issues
Customers reported frequent problems such as incorrect information about services, long wait times, and issues with package handling and delivery.
Mixed Experiences
While many reviews were negative, some customers noted positive interactions with specific staff members, indicating that experiences can vary significantly.
Facility Conditions
Several reviews mentioned the post office being dirty, understaffed, and lacking basic operational tools like drop-off boxes.
- DZDavid Zinn5 days ago1.0This is by far and away the worst post office. I run my own business; I ship all kinds of packages frequently and have used many post offices This post office is unbelievably incompetent and rude and unhelpful and even corrupt. Even though it's the closest to me by a significant margin, I always drive somewhere else, unless I can't reach another post office by the end of the day.
- CJcarina jimenezDec 27, 20251.0Long lines. Always busy. I paid for my check to be overnight $30.00. My package arrived 4 days later, even though I was told it would be delivered in 2 days because the time I dropped it off was passed the cut off time to be delivered next day. Very unreliable service. I was owed a refund, but decided it was not worth my time.
- VSVeronica SanchezDec 22, 20252.0No, esperes mucho de esta oficina. Necesita mantenimiento, información clara de los servicios en su sitio wed y al momento de entrar un anuncio con letras oficiales, no papel provisional que se cae.
- JVJanet VeeDec 20, 20251.0I went 12-10-25. The woman that did my transaction was rude. She got more upset because I marked a orange for experience versus the green face. She threw my receipt under the glass window when she was done. But to the white people she was doing the most. I wouldn’t be surprised if my mail doesn’t make it to its destination or gets “lost.” First and last time going to this location.
- CWCharlotte williamsSep 23, 20252.0Had an scheduled passport appointment that we took time off work for. Showed up and they said they did not have a passport agent for multiple months now.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 4960 W Washington Blvd offer?
This Post Office offers mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a US passport at this location?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo.
Do I need an appointment for passport services here?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for this Post Office?
Monday to Friday from 9 AM to 5 PM, Saturday from 9 AM to 3 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person; for online applications, visit the USPS website to check availability and pricing.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so please check with this Post Office directly.
How can nearby places help when visiting the United States Postal Service?
You can visit nearby locations like Good Day Donuts or Roscoe's Chicken and Waffles for meals before or after your postal visit, and nearby hotels like the Mid City Inn Motel and Gem Motel offer convenient lodging.
Are there convenient transit or services near the Post Office?
Nearby services such as Money Mart offer banking services, and nearby auto detailing at A1 Supreme Details can help with your vehicle needs during your visit.
What entertainment options exist near the United States Postal Service location?
Nearby, The Pocket offers concert venues for live music, and Big Bass Bonanza is a casino for leisure activities to enjoy after your postal errands.
Where can I find postal supplies or packaging materials near the USPS?
The United States Postal Service itself provides packaging supplies, and nearby stores like 777 Market and Liquorama offer additional shopping options.