The UPS Store

3.6
164 reviews
Get DirectionsCallWebsite

Business Details

5482 Wilshire Blvd, Los Angeles, CA
90036, United States
(323) 939-6001
https://locations.theupsstore.com/ca/los-angeles/5482-wilshire-blvd
GoogleFacebookInstagramTwitter

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4276 in Los Angeles offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 4 Blocks West Of La Brea, On The Miracle Mile.

Details

  • DeliveryNot available

Location

The UPS Store
5482 Wilshire Blvd, Los Angeles, CA
90036, United States

Hours

Reviews

3.6
164 reviews
5 stars
96
4 stars
9
3 stars
7
2 stars
4
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Nigel and Leoni providing exceptional service.

Efficiency

The store is frequently noted for its quick service, with many customers reporting minimal wait times and fast processing of packages.

Management Changes

Recent management changes have led to improvements in service quality and customer satisfaction, with several reviews highlighting a positive transformation.

Operational Issues

There are recurring complaints about the store's inconsistent hours, with customers reporting that it often opens late or closes early, leading to frustration.

Package Handling

Some customers experienced issues with package handling, including damaged items and lost packages, raising concerns about reliability.
  • VG
    Vanessa Goyes
    5 days ago
    5.0
    I had a really heavy amazon package to the return. The team was great in helping me get it inside with a dolly. If you have any constraints- please be sure to ask for help!
  • MF
    Mar Far
    Dec 22, 2025
    5.0
    Fast and respectful
  • LV
    LILIYA VOROBYEVA
    Nov 20, 2025
    5.0
    It is my favorite UPS Store. Everything is well organized, fast, and efficient. The employees are responsible, helpful, and always able to resolve any issues with packages. They take great care with the delivery process. I highly recommend this location.
  • AC
    Antonina Caudill
    Oct 31, 2025
    5.0
    This UPS is always busy in the afternoons. Today it was especially busy with a line out the door, but Hansy at the desk (the only one working there today btw) was efficient, professional, and kept the line moving fast. 5 stars for the service, but they need more support for their staff.
  • TP
    Tyler St. Pierre
    Sep 30, 2025
    5.0
    This store is always top-notch. Customer service is fantastic. They are efficient and incredibly helpful.
Read more reviews on Google

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4276 offer in Los Angeles?

The UPS Store #4276 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.