The UPS Store

3.6
162 reviews
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Business Details

5482 Wilshire Blvd, Los Angeles, CA
90036, United States
(323) 939-6001
https://locations.theupsstore.com/ca/los-angeles/5482-wilshire-blvd
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4276 in Los Angeles offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 4 Blocks West Of La Brea, On The Miracle Mile.

Details

  • DeliveryNot available

Location

The UPS Store
5482 Wilshire Blvd, Los Angeles, CA
90036, United States

Hours

Reviews

3.6
162 reviews
5 stars
94
4 stars
9
3 stars
7
2 stars
4
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Nigel and Leoni.

Efficiency

Most reviews highlighted the store's quick service and time efficiency, with customers often able to complete their transactions in under five minutes.

Management Changes

Recent management changes have led to improved service and customer experiences, with many noting a positive transformation in the store's operations.

Inconsistency

Some customers reported issues with the store's hours, including being closed during posted hours and delays in package processing.

Packaging Issues

There were complaints about damaged packages and poor handling, with some customers experiencing lost or mishandled shipments.
  • LV
    LILIYA VOROBYEVA
    4 days ago
    5.0
    It is my favorite UPS Store. Everything is well organized, fast, and efficient. The employees are responsible, helpful, and always able to resolve any issues with packages. They take great care with the delivery process. I highly recommend this location.
  • AC
    Antonina Caudill
    Oct 31, 2025
    5.0
    This UPS is always busy in the afternoons. Today it was especially busy with a line out the door, but Hansy at the desk (the only one working there today btw) was efficient, professional, and kept the line moving fast. 5 stars for the service, but they need more support for their staff.
  • TP
    Tyler St. Pierre
    Sep 30, 2025
    5.0
    This store is always top-notch. Customer service is fantastic. They are efficient and incredibly helpful.
  • RB
    Rian B
    Sep 21, 2025
    5.0
    They are amazing. Every time I drop off packages they always handle with care and I’m in and out in less than 5 mins plus they have great attitudes! The best in LA Great team
  • CL
    Charles Lozow
    Sep 20, 2025
    5.0
    I am a small business owner and have used this location 4 times a week for the last 3 years for all my shipping needs. Yesterday, I missed my deadline for next day air (by 9 minutes) - the owner took my package and told me he might make it work. As I was coming around the block, I saw him running down the alley with my package to UPS trucks preparing to leave. Exceptional service every day!
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4276 offer in Los Angeles?

The UPS Store #4276 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.