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The UPS Store #1211 in Los Angeles offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - "Olympic Collection Building" At Olympic And Sawtelle.
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to negative customer experiences.
Customer Service
While some customers praised the helpfulness and friendliness of certain employees, many others reported poor service and lack of assistance.
Service Efficiency
Several customers noted quick service and ease of transactions, particularly for printing and returns, although this was inconsistent.
Pricing Issues
Customers expressed dissatisfaction with perceived high charges for services, feeling that prices were excessive or unfair.
TR
Talia Roletti
5 days ago
5.0
I’ve been to quite a few UPS locations, but I always find myself coming back to this one. The team here is consistently kind, patient, and genuinely helpful.
Greg usually helps me, and he is truly the best! He’s always so pleasant and goes above and beyond every single time. Once, I had to ship a giant rug bag to Amazon and didn’t want to pay the $20 for a box and he literally helped me squeeze it into two UPS cheaper envelopes to save money. That level of care and effort is rare.
It’s little things like that which make such a difference. I really appreciate this location and the people who work here. Highly recommend!
AA
A
6 days ago
1.0
AWFUL Staff!!! – KIM GABRIEL
Extremely Rude and Unprofessional!!
AG
Armaghan Ghassemi
Feb 23, 2026
5.0
I have a PO Box and use it only to receive my packages. I make a trip there on a weekly basis, and I have been very happy with their staff. Everyone is very courteous, polite and professional. Parking is very easy and free.
CF
Carolina Freitas
Feb 21, 2026
1.0
The older gentleman working here was EXTREMELY rude to me when I came in to pick up my package. I had a package delivered here from work that they were not able to ship to my house. The second I walked in the man told me I could not have my packages shipped here and they were about to send it back. Mind you, the UPS website allowed me to select this location & I arrived maybe an hour after it was delivered. He told me multiple times if I do not have a mailbox here I could not have packages delivered here, noted. I had to pay a fee for the package and when I asked for a receipt, he SNAPPED at me saying I do not get a receipt. Once paid, he pointed to my package on the floor to pick up with multiple other packages on top of it. Overall extremely rude and unsettling experience. Take it up with UPS HQ if you don’t want UPS packages getting shipped here. Will not be returning.
EP
Elyse Pachota
Feb 17, 2026
1.0
They've 3-4 lost packages sent to me in the last 6 months and the workers are rude and dismissive.
Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #1211 in Los Angeles offer?
The UPS Store #1211 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #1211 located?
It is located at 11301 W Olympic Blvd, Ste 121, Los Angeles, CA 90064, USA, in the Olympic Collection Building at Olympic and Sawtelle.
What are the regular business hours for The UPS Store #1211?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store #1211 wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Which payment methods are accepted at The UPS Store #1211?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store #1211 open on holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19; it remains open on November 11 and November 28 with regular hours.
Can I find dining options near The UPS Store #1211?
Yes, Tapenade, an American restaurant, is nearby where you can enjoy a meal before or after your visit.
Are there professional shredding services near The UPS Store #1211?
Yes, Shred Nations provides shredding and professional services nearby, offering additional options for document destruction.
What cultural or entertainment venues are close to The UPS Store #1211?
Westside Children's Theatre, a theatre and art school, is nearby, perfect for visiting before or after your business errands.
How can nearby community services support my visit to The UPS Store #1211?
Wildfire Business Networking West Los Angeles is close by, providing professional networking opportunities which can complement your business services at The UPS Store.
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