The UPS Store

3.9
82 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0012 in Los Angeles offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 4 Blocks East Of Overland.

Details

  • DeliveryNot available

Location

The UPS Store
10573 W Pico Blvd, Los Angeles, CA
90064, United States

Hours

Reviews

3.9
82 reviews
5 stars
57
4 stars
1
3 stars
1
2 stars
2
1 star
21
  • NI
    N & M Issak
    Nov 3, 2025
    1.0
    This is my local UPS i come by almost every week. Today an employee I’ve never seen before with the most unpleasant attitude “helped” me. First, i mention my package is basically ready to be shipped and she responds “no it’s not.” I let her know the label is on it just needs tape, she aggressively responds “that doesn’t mean ready to be shipped”. I just let it go. As she’s taping my package i let her know the label is peeling and i asked her to please add a piece of tape to ensure it doesn’t fall off. She responds “I’ll do it later.” … after handing me my receipt i asked her again to please tape it for my piece of mind. She raised her voice yelling at me that she heard me and this service is a curtesy i should’ve done it myself and that she will do it later. I told her this is a return and i want to make sure it arrives, I’ve been here many times and no one has ever said that to me - they always happily tape my packages, and the bad attitude isn’t necessary. She rolled her eyes as she walked away. Also, they charge you $5 to print your label… which is ridiculous but i still chose to come here. Now I’ll never return. I rather drive another 5 minutes out of my way to support a different branch.
  • KH
    Kathy Hersh
    Sep 24, 2025
    5.0
    Most helpful, pleasant people and great service.
  • AS
    Angel Sy
    Aug 13, 2025
    1.0
    Promised to look up my lost package and never did. Dropped by 5 times to plead for help and each time they said they would call me as soon as possible, but of course not one phone call.
  • CF
    Chris Fina
    May 20, 2022
    5.0
    I have had great service at this store, the staff is always nice and helpful. I don't agree with the 1 star reviews as I've been in this store many times. The owner is a nice man and his employees and he get along nicely. If this is deemed unprofessional by some, I think it's just a nice casual work environment where the employees feel comfortable with their boss and sometimes maybe too comfortable with some of the customers. I went in today to have something notarized and the owner was clear and professional as well as the person who checked me out. This store is a great resource for our neighborhood. Dear google reviewers, please let them have some fun in this store as long as the work gets done.
  • JC
    Jeremy Carver
    May 17, 2022
    1.0
    Come in and both employees sitting and don't even really acknowledge me greeting them. Then the Black dude gives me attitude for not taping 1 of 3 amazon returns. Not that big of a deal bro.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0012 in Los Angeles offer?

The UPS Store #0012 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/ photo ID services.