The UPS Store

3.9
81 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0012 in Los Angeles offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 4 Blocks East Of Overland.

Details

  • DeliveryNot available

Location

The UPS Store
10573 W Pico Blvd, Los Angeles, CA
90064, United States

Hours

Reviews

3.9
81 reviews
5 stars
57
4 stars
1
3 stars
1
2 stars
2
1 star
20
  • NI
    N & M Issak
    Nov 3, 2025
    1.0
    This is my local UPS i come by almost every week. Today an employee I’ve never seen before with the most unpleasant attitude “helped” me. First, i mention my package is basically ready to be shipped and she responds “no it’s not.” I let her know the label is on it just needs tape, she aggressively responds “that doesn’t mean ready to be shipped”. I just let it go. As she’s taping my package i let her know the label is peeling and i asked her to please add a piece of tape to ensure it doesn’t fall off. She responds “I’ll do it later.” … after handing me my receipt i asked her again to please tape it for my piece of mind. She raised her voice yelling at me that she heard me and this service is a curtesy i should’ve done it myself and that she will do it later. I told her this is a return and i want to make sure it arrives, I’ve been here many times and no one has ever said that to me - they always happily tape my packages, and the bad attitude isn’t necessary. She rolled her eyes as she walked away. Also, they charge you $5 to print your label… which is ridiculous but i still chose to come here. Now I’ll never return. I rather drive another 5 minutes out of my way to support a different branch.
  • KH
    Kathy Hersh
    Sep 24, 2025
    5.0
    Most helpful, pleasant people and great service.
  • AS
    Angel Sy
    Aug 13, 2025
    1.0
    Promised to look up my lost package and never did. Dropped by 5 times to plead for help and each time they said they would call me as soon as possible, but of course not one phone call.
  • AC
    Andrea Gilkey Carr
    Jul 3, 2025
    5.0
    Nick was super helpful. And the store smelled pleasant! (That really does add to a pleasant shopping experience 😁). He handled everyone’s packages with care, which made me feel confident that my package would arrive safely.
  • JL
    Julianne Lynn Legon
    Jun 27, 2025
    5.0
    Jema at UPS store 0012, was lovely, professional, happy to help, calm, friendly and really knew exactly what to do. I was in and out. Great customer service and knowledgable

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0012 in Los Angeles offer?

The UPS Store #0012 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/ photo ID services.