The UPS Store

Reviews

• NI

  N & M Issak

  Nov 3, 2025
  1.0
  This is my local UPS i come by almost every week. Today an employee I’ve never seen before with the most unpleasant attitude “helped” me. First, i mention my package is basically ready to be shipped and she responds “no it’s not.” I let her know the label is on it just needs tape, she aggressively responds “that doesn’t mean ready to be shipped”. I just let it go. As she’s taping my package i let her know the label is peeling and i asked her to please add a piece of tape to ensure it doesn’t fall off. She responds “I’ll do it later.” … after handing me my receipt i asked her again to please tape it for my piece of mind. She raised her voice yelling at me that she heard me and this service is a curtesy i should’ve done it myself and that she will do it later. I told her this is a return and i want to make sure it arrives, I’ve been here many times and no one has ever said that to me - they always happily tape my packages, and the bad attitude isn’t necessary. She rolled her eyes as she walked away. Also, they charge you $5 to print your label… which is ridiculous but i still chose to come here. Now I’ll never return. I rather drive another 5 minutes out of my way to support a different branch.
• KH

  Kathy Hersh

  Sep 24, 2025
  5.0
  Most helpful, pleasant people and great service.
• AS

  Angel Sy

  Aug 13, 2025
  1.0
  Promised to look up my lost package and never did. Dropped by 5 times to plead for help and each time they said they would call me as soon as possible, but of course not one phone call.
• CF

  Chris Fina

  May 20, 2022
  5.0
  I have had great service at this store, the staff is always nice and helpful. I don't agree with the 1 star reviews as I've been in this store many times. The owner is a nice man and his employees and he get along nicely. If this is deemed unprofessional by some, I think it's just a nice casual work environment where the employees feel comfortable with their boss and sometimes maybe too comfortable with some of the customers. I went in today to have something notarized and the owner was clear and professional as well as the person who checked me out. This store is a great resource for our neighborhood. Dear google reviewers, please let them have some fun in this store as long as the work gets done.
• JC

  Jeremy Carver

  May 17, 2022
  1.0
  Come in and both employees sitting and don't even really acknowledge me greeting them. Then the Black dude gives me attitude for not taping 1 of 3 amazon returns. Not that big of a deal bro.

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