The UPS Store

4.5
191 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3939 in Los Angeles offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At Northeast Corner Of Laurel Canyon Blvd. And Sunset Blvd..

Details

  • DeliveryNot available

Location

The UPS Store
8033 Sunset Blvd, Los Angeles, CA
90046, United States

Hours

Reviews

4.5
191 reviews
5 stars
162
4 stars
3
3 stars
3
2 stars
5
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, especially Chris and Anthony, for being exceptionally helpful, friendly, and going above and beyond to assist with their needs.

Efficiency

Many reviews highlighted the quick and efficient service, with minimal wait times and smooth processing of shipping and returns.

Positive Atmosphere

The store is noted for its friendly and welcoming environment, making visits enjoyable and stress-free for customers.

Professionalism

Customers appreciated the professionalism and care shown by the staff, contributing to a high-quality service experience.
  • JS
    Jason Swartz
    4 days ago
    1.0
    Title: Unreliable UPS Store on West Sunset Blvd – Lost Packages & Poor Service Review: This UPS Store located at 8033 West Sunset Blvd, Los Angeles, CA is extremely unreliable and not trustworthy for mailbox services, UPS shipping, package delivery, or Amazon returns. If you rely on accurate and secure mail handling, avoid this location. Packages frequently go missing, and staff members regularly claim that deliveries were never received, only for those same packages to reappear months later. I have also been handed packages meant for other mailbox holders, which raises serious concerns about mail security, organization, and customer privacy. This UPS Store shows no regard for important or time-sensitive mail, including medical mail, prescriptions, legal documents, and business packages. For a business that advertises professional shipping and mailbox services, this level of carelessness is unacceptable. Customer service is equally disappointing. The staff is often rude, dismissive, and unprofessional, and asking basic questions about tracking, deliveries, or mailbox access is met with attitude rather than assistance. There are many UPS Store locations in Los Angeles, but this one on West Sunset Boulevard stands out for all the wrong reasons. This business cannot be trusted with mail services, shipping, or package handling. Choose a different UPS Store if you value reliability and professionalism.
  • VR
    Vania Rincon
    Jan 5, 2026
    5.0
    UPS is always incredibly helpful and proactive. Jason consistently asks the right questions to ensure everything gets done efficiently, and he does so with a great attitude and genuine patience. He’s a true asset, and I hope he’s being recognized and taken care of the way he deserves.
  • OO
    Omar
    Dec 26, 2025
    5.0
    chris was very helpful and made sure I was taken care of!
  • HN
    Hailey Newman
    Dec 22, 2025
    5.0
    Chris is extremely helpful and kind every time I come in. Makes the mail process a little easier. A million times better than USPS.
  • LA
    LA APPROVED
    Dec 5, 2025
    5.0
    THE best store. Truly they go above and beyond to help and for the first time I was able to go in and out for a return at ups with no issues and it was actually enjoyable if that is even possible to say lol! Highly recommend using this location!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3939 in Los Angeles offer?

The UPS Store #3939 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and computer access.