Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6778 in Los Angeles offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Feedback is mixed regarding customer service; while some employees like Jack and Angela received high praise for their friendliness and helpfulness, others, particularly the manager Jesse, were criticized for rudeness and poor service.
Pricing Issues
Many customers expressed frustration over additional charges for services like taping boxes and printing labels, feeling that the store's pricing practices are unfair and excessive.
Store Management
Several reviews indicate dissatisfaction with the management's handling of customer complaints and policies, leading to a perception of poor customer care and a lack of accountability.
Staff Efficiency
Despite being busy, some customers noted that staff managed to keep things organized and efficient, although others reported long wait times and disorganization.
JB
jyssica batiste
Feb 15, 2026
1.0
Dont come here. They do not know how to ship internationally and wasted 45 mins of my time before asking me to leave because they didn't know how to fill out the form. Employees aren't trained and dont know how to use the system.
MG
Miss G G
Dec 20, 2025
5.0
They have parking, nice employees. Busy, but good for them.
There are a lot of reviews complaining that they don’t tape boxes for free. I can see why, that’s a lot of time and tape
BP
bibinaz pirayesh
Dec 20, 2025
1.0
Omg just don’t, just don’t come here. It is always a nightmare, slow workers, no self service machine, and they always have an attitude.
MM
moneybryant23
Dec 19, 2025
1.0
Do not go to this UPS Store. The owner/manager is shady and makes up his own policies.
I’ve been shipping packages through UPS Stores for over 15 years. I run an online electronics business and have shipped this way for more than 15 years. My packages are always packed and ready to go—I only need the store to print the label, tape the box closed, and apply the label. I’ve always only been charged for label printing, which is $2.18. That’s been the standard process at multiple UPS locations for years.
Today, this location suddenly claimed the “rules have changed” and tried to charge me an additional fee just to tape the box and put the label on it. Instead of $2.18, they charged $8.06. The owner/manager said this is a common charge at all UPS Stores now, which is completely false. I shipped a package just last week at another UPS Store, paid $2.18, and had no extra fees even when the package wasn’t fully ready.
This location is clearly overcharging customers and making up policies. It feels like they’re trying to squeeze extra money out of people. There’s another UPS Store only 1.5 miles away go there instead and save yourself the headache.
JH
Jacob Hansen
Dec 17, 2025
5.0
Jack is the absolute best!! So kind and helpful - his smile made our day. He went above and beyond, even for the relatively small thing we needed.
GIVE THIS MAN A PROMOTION + RAISE!!!
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6778 in Los Angeles offer?
The UPS Store #6778 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/ID photos and more.
What are the operating hours of The UPS Store on weekdays?
The store is open from 9:00 AM to 7:00 PM Monday through Friday.
Is The UPS Store open on Sundays?
Yes, the store is open Sundays from 10:00 AM to 3:00 PM, but holiday hours may vary, so it's best to check their website.
Are there any special holiday closures for The UPS Store?
Yes, the store is closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026.
What payment methods are accepted at The UPS Store?
They accept American Express, cash, Discover, Mastercard, and Visa.
Can I get notary services and shipping supplies at The UPS Store?
Yes, The UPS Store offers notary services as well as shipping supplies including moving boxes and stamps.
Does The UPS Store at 8601 Lincoln Blvd offer mailbox rentals?
Yes, mailbox rental and mailbox services are available at this location.
What nearby places can I visit before or after my visit to The UPS Store?
Nearby places include Beach Pizza for a meal, The Coffee Bean & Tea Leaf for coffee, and Inosanto Academy of Martial Arts if you want fitness activities.
Are there any shredding service providers near The UPS Store?
Yes, Shred Nations, a professional shredding service, is located nearby for additional document shredding needs.
Where can I find nearby financial services when visiting The UPS Store?
Nearby financial services include Kinecta Federal Credit Union and Bank of America ATM, useful for any banking needs during your visit.
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