The UPS Store

3.3
136 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6778 in Los Angeles offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

The UPS Store
8601 Lincoln Blvd, Los Angeles, CA
90045, United States

Hours

Reviews

3.3
136 reviews
5 stars
74
4 stars
2
3 stars
2
2 stars
1
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and unprofessional behavior.

Pricing Issues

Many customers expressed frustration over additional charges for services like taping boxes and printing labels, feeling that the store's pricing was excessive and not transparent.

Staff Efficiency

Despite being busy, some staff members were noted for their ability to handle multiple customers efficiently, while others were described as slow or dismissive.

Store Management

Several reviews indicated dissatisfaction with the management's handling of customer complaints and policies, leading to a perception of poor customer care.

Overall Experience

The store received mixed reviews, with some customers appreciating the convenience and service, while others strongly advised against visiting due to negative experiences.
  • MG
    Miss G G
    Dec 20, 2025
    5.0
    They have parking, nice employees. Busy, but good for them. There are a lot of reviews complaining that they don’t tape boxes for free. I can see why, that’s a lot of time and tape
  • BP
    bibinaz pirayesh
    Dec 20, 2025
    1.0
    Omg just don’t, just don’t come here. It is always a nightmare, slow workers, no self service machine, and they always have an attitude.
  • MM
    moneybryant23
    Dec 19, 2025
    1.0
    Do not go to this UPS Store. The owner/manager is shady and makes up his own policies. I’ve been shipping packages through UPS Stores for over 15 years. I run an online electronics business and have shipped this way for more than 15 years. My packages are always packed and ready to go—I only need the store to print the label, tape the box closed, and apply the label. I’ve always only been charged for label printing, which is $2.18. That’s been the standard process at multiple UPS locations for years. Today, this location suddenly claimed the “rules have changed” and tried to charge me an additional fee just to tape the box and put the label on it. Instead of $2.18, they charged $8.06. The owner/manager said this is a common charge at all UPS Stores now, which is completely false. I shipped a package just last week at another UPS Store, paid $2.18, and had no extra fees even when the package wasn’t fully ready. This location is clearly overcharging customers and making up policies. It feels like they’re trying to squeeze extra money out of people. There’s another UPS Store only 1.5 miles away go there instead and save yourself the headache.
  • AS
    A S
    Dec 18, 2025
    1.0
    Terrible! The guy at the counter thinks he owns UPS. Unnecessary attitude and bad service.
  • JH
    Jacob Hansen
    Dec 17, 2025
    5.0
    Jack is the absolute best!! So kind and helpful - his smile made our day. He went above and beyond, even for the relatively small thing we needed. GIVE THIS MAN A PROMOTION + RAISE!!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6778 in Los Angeles offer?

The UPS Store #6778 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/ID photos and more.