Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4977 in Los Angeles offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Entrance On Flower St In The New Ralphs Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
2.4
301 reviews
5 stars
90
4 stars
11
3 stars
12
2 stars
17
1 star
171
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with specific mentions of employees being dismissive and unprofessional.
Lost Packages
Several reviews highlighted issues with lost packages, with customers expressing frustration over missing items and inadequate responses from staff.
Mixed Experiences
While some customers praised individual employees for their helpfulness, others had extremely negative experiences, indicating inconsistency in service quality.
Store Policies
Customers expressed dissatisfaction with store policies, particularly regarding charges for tape and other services that were perceived as excessive.
Management Issues
Multiple reviews pointed to poor management and lack of accountability among staff, suggesting a need for better training and oversight.
- KKKatpileDec 18, 20255.0I don't leave reviews often but this was such a lovely experience. Usually returning things is a hassle but the customer service I received was unparalleled. The female employee (should have gotten her name) in the festive sweater greeted me and had my return taken care of in record time. She was courteous, fast, and had me in and out in less than a minute. There was barely any line. I will be going back!
- AFAngelica FloresDec 17, 20251.0Do not ship here they lost my package in transit here and state they carried it out. This was a very big package easily noticeable if it was ever misplaced, it was packaged correctly but I think the staff here stole the item worth $400. The buyer got their refund but you must be careful with staff here.
- DCDixon ClarkDec 16, 20255.0All of the UPS Stores I've been to are Quick and Accurate, Excelsior
- MWMichelle WangDec 5, 20251.0Today I was dropping off a simple Amazon return. I asked if they could help me tape it and Jessica rudely and I was forced to buy a roll of crappy tape the box myself. There was no help purely rudeness. I shop regularly and never expounded this. On another occasion she refused to receive packages from me and other customers, keeping the doors locked during posted business hours.
- RYRyan YangDec 2, 20255.0The manager at store she was very kind very patiently helped with my printing order
Frequently Asked Questions About The UPS Store
What services does The UPS Store #4977 in Los Angeles offer?
The UPS Store #4977 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #4977 located?
It is located at 645 West 9th St, Unit 110, Los Angeles, CA 90015, USA, with the entrance on Flower St in the Ralphs Shopping Center.
What are the operating hours of The UPS Store #4977?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 3:30 PM, and closed on Sundays.
Is The UPS Store #4977 open on holidays?
The store is closed on certain holidays including November 27, December 25, December 31, January 1, and January 19. It operates on regular hours on November 11 and November 28.
What payment options are accepted at The UPS Store #4977?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I find mailbox rental services at The UPS Store #4977?
Yes, mailbox rental services are available at this location.
Are there nearby shredding services if I need additional options?
Yes, Shred Nations, a professional shredding service, is located near The UPS Store #4977.
What nearby places can I visit for event photography services?
Influencing Millions, a professional event photography service, is located near The UPS Store #4977 and can assist with your event photography needs.
Where can I get a quick haircut or grooming near The UPS Store #4977?
Supercuts, a beauty and hair salon, is nearby and offers haircuts and grooming services.
Are there nearby places to grab a healthy juice or smoothie near The UPS Store #4977?
Yes, Qwench juice bar and Robeks Fresh Juices & Smoothies are both nearby and offer healthy juice and smoothie options.