Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4977 in Los Angeles offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Entrance On Flower St In The New Ralphs Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
2.4
296 reviews
5 stars
87
4 stars
11
3 stars
12
2 stars
17
1 star
169
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unhelpful staff, particularly mentioning a manager named Violet and other employees who displayed unprofessional behavior.
Lost Packages
Several customers reported lost or mishandled packages, with claims of items being stolen or never shipped after being dropped off at this location.
Store Hours
Customers expressed frustration over inconsistent store hours, including early closures and unavailability of staff during posted hours.
Pricing Issues
Many reviews criticized the store for charging excessive fees for basic services, such as charging for tape, which led to dissatisfaction among customers.
Mixed Experiences
While many reviews were negative, a few customers mentioned positive interactions with specific staff members who provided helpful and friendly service.
- CHCourtney HudgiesNov 10, 20251.0I had a very disappointing experience at this UPS Store. The staff was rude, unwelcoming, and didn’t even greet or acknowledge us upon arrival. Their lack of professionalism and courtesy made it clear that customer service is not a priority here. I rarely leave negative reviews, but this experience was unacceptable and reflects poorly on the UPS brand. I hope management takes action to improve the staff’s attitude and training.
- PSP. SampsonNov 10, 20251.0I recently left this store. JESSICA (WITH THE FACIAL PIERCINGS) the associate at the front desk should be reprimanded. She saw us come in with a huge box struggling. No hello , no hi or welcome to UPS. She said it has to be taped. I said could I please use theirs. Keep in mind I've done this at countless ups stores. She refused and wouldn't proceed without me purchasing tape. Human kindness and basic decency must not be apart of their customer service. I hope a manager see this. God bless 🙌🏾
- LYLisa YangOct 24, 20251.0Says opening time is 8:30 but not open, and not answering calls.
- ARAntonio RayfordOct 15, 20251.0Violet the rude front desk employee informed of this idiotic policy where you have to pay $1.00 per piece of tape to close my bag. I just came in 3 days prior and the gentleman there did no such thing. She is awful, this branch is awful and this insane $1.00 per piece of tape thing is absolutely insane
- KMKris McDredOct 8, 20251.0I sent my branded items to myself from this store. 2 boxes never arrived, the 2 that arrived 1 came in half and the other had 12 items removed. Each box had 72 smaller boxes inside. The sad part is they are my own brand. I made them special for my students. I'm not sure what the person is going to do with them. But I'm certain I was robbed. I'm disappointed, sad, and disgusted. Lesson learnt. Next time I will book a flight and delivery my stuff to myself. I worked so hard to create this products. It's a shame I have to start all over. I will prevail. Lesson learned. Notes taken. Peace out.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #4977 in Los Angeles offer?
The UPS Store #4977 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #4977 located?
It is located at 645 West 9th St, Unit 110, Los Angeles, CA 90015, USA, with the entrance on Flower St in the Ralphs Shopping Center.
What are the operating hours of The UPS Store #4977?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 3:30 PM, and closed on Sundays.
Is The UPS Store #4977 open on holidays?
The store is closed on certain holidays including November 27, December 25, December 31, January 1, and January 19. It operates on regular hours on November 11 and November 28.
What payment options are accepted at The UPS Store #4977?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I find mailbox rental services at The UPS Store #4977?
Yes, mailbox rental services are available at this location.
Are there nearby shredding services if I need additional options?
Yes, Shred Nations, a professional shredding service, is located near The UPS Store #4977.
What nearby places can I visit for event photography services?
Influencing Millions, a professional event photography service, is located near The UPS Store #4977 and can assist with your event photography needs.
Where can I get a quick haircut or grooming near The UPS Store #4977?
Supercuts, a beauty and hair salon, is nearby and offers haircuts and grooming services.
Are there nearby places to grab a healthy juice or smoothie near The UPS Store #4977?
Yes, Qwench juice bar and Robeks Fresh Juices & Smoothies are both nearby and offer healthy juice and smoothie options.