The UPS Store

4.2
411 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4381 in Los Angeles offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Ralphs Shopping Center, Hollywood Blvd @ Western Ave.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
5419 Hollywood Blvd, Los Angeles, CA
90027, United States

Hours

Reviews

4.2
411 reviews
5 stars
316
4 stars
9
3 stars
6
2 stars
7
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and going above and beyond to assist customers.

Efficiency

Customers frequently mention quick and efficient service, especially for shipping and printing needs.

Professionalism

Many reviews highlight the professionalism of the staff, particularly in handling notary services and package returns.

Store Environment

The store is noted for being clean and well-organized, contributing to a positive customer experience.

Mixed Experiences

While most feedback is positive, there are a few reports of unsatisfactory interactions, particularly regarding closing procedures and pricing discrepancies.
  • JW
    Julie Warshaw
    Nov 15, 2025
    5.0
    By far my favorite UPS store in all of LA. Very efficient staff and almost never any lines or waiting. Special thanks to John who is so speedy and friendly and makes shipping returns the easiest process. Thank you John!!
  • SM
    Seira Mur
    Nov 10, 2025
    5.0
    Tyler was amazing!! Always has excellent customer service , seamless transaction.
  • EM
    Eder Murillo
    Nov 10, 2025
    5.0
    The customer service here is absolutely outstanding. The lines are never busy, which makes every experience quick and convenient, and I never have to wait long to get assistance. The gentlemen who work there are always so polite, friendly, and genuinely helpful. They go out of their way to make sure all of my questions are answered and that I leave completely satisfied. It’s clear they truly care about their customers and take pride in providing excellent service. Every interaction feels personal and professional, and I always walk away feeling valued and appreciated. It’s rare to find such consistent kindness and efficiency. this place truly sets the standard for great customer care. Special thanks to Tyler Jose and Jonathan!! You guys rock!!🤘
  • MS
    Megan Sadler
    Nov 10, 2025
    5.0
    Super convenient location with parking in front! Johnathan was super helpful and friendly. I had my baby with me and he assisted in carrying boxes and making sure everything was labeled properly! Awesome customer service
  • JL
    James L
    Oct 23, 2025
    5.0
    I absolutely love my experience with the UPS Store! Renting a mailbox here has been a game-changer for me, as it provides a real street address instead of a P.O. box, which is so much more professional. The convenience of having 24/7 access to my mailbox with my own key is fantastic, making it easy to pick up my mail whenever I need it. The staff is always friendly and incredibly helpful, going above and beyond to assist with any questions I have. I highly recommend this UPS Store for anyone in need of reliable mail services!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store at 5419 Hollywood Blvd offer?

The UPS Store #4381 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.