The UPS Store

4.2
271 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4672 in Los Angeles offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 22nd & Figueroa (2 Blocks North Of Adams) Free Parking In Back. Entrance On Figueroa.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
2202 S Figueroa St, Los Angeles, CA
90007, United States

Hours

Reviews

4.2
271 reviews
5 stars
209
4 stars
10
3 stars
3
2 stars
5
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and efficient, with many specific mentions of individual employees like Ed, Jesus, and Thomas.

Owner Behavior

Several reviews highlighted negative experiences with the owner, describing him as rude and lacking basic customer service skills.

Efficiency

Customers frequently noted the fast service and efficiency of the staff, often mentioning quick turnaround times for shipping and returns.

Parking

The location's parking availability was mentioned positively, although some customers noted that finding parking can be challenging.

Atmosphere

The store was described as having a positive atmosphere with good vibes, friendly interactions, and even complimentary treats for customers.
  • GC
    Gray Cat
    4 days ago
    5.0
    I came to UPS 5 minutes before closing and was very worried because I don't know if they are already closed, but a black gentleman named "Zak" was really nice— he has a very professional attitude and quickly help me process my delivery stuff in less than two minutes. After my phone ran out of data, he quickly helped and gave me the password for the guest WiFi, and after closing, he let me wait inside the store for Lyft because it's very cold outside. Very impressed by the service and speed of this ups location
  • AJ
    Antoinette Jenkins
    Nov 14, 2025
    5.0
    I had a quick and fast service and was able to get back home within a matter of 5 minutes
  • NK
    Nikita Kononov
    Oct 17, 2025
    1.0
    Very nice employees in the front, but Ed the owner rude to customers. $20 to hold even smaller boxes when most UPS Stores charge $5-10 max.
  • RE
    Regina Entsie
    Oct 14, 2025
    5.0
    Steven was down to earth, very polite and humble. Good customer relations
  • JH
    j christopher h
    Oct 2, 2025
    5.0
    They are the boys they get the job done excellent customer service good vibes in and out all you gotta do is find parking and you ate good to go

Frequently Asked Questions About The UPS Store

What services does The UPS Store at 2202 S Figueroa St offer?

The store offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and computer access.

What are the operating hours of The UPS Store on weekdays?

The store is open Monday to Friday from 9:00 AM to 7:00 PM.