The UPS Store

4.4
306 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4838 in Los Angeles offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Or Virgil Ave And Santa Monica Blvd.

Details

  • DeliveryNot available
  • Curbside pickupNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

The UPS Store
1110 N Virgil Ave, Los Angeles, CA
90029, United States

Hours

Reviews

4.4
306 reviews
5 stars
255
4 stars
7
3 stars
4
2 stars
6
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and efficient, with many customers expressing satisfaction with their interactions.

Service Reliability

While many reviews praise the service, there are notable complaints about inconsistent service and issues with package handling and delivery.

Cleanliness and Environment

Customers appreciate the cleanliness of the store and the welcoming atmosphere created by the staff.

Location Issues

Some reviews mention difficulties with parking and the store's location, impacting accessibility for customers.
  • CS
    Charlie Sardou
    Dec 7, 2025
    5.0
    There have been few occasions where I have been provided better service when it was desperately needed. I got stuck at KP Sunset and needed to draft my Medical Directives. The staff made sure my documents got picked up and delivered before payment. My UPS Heroes! Thank you for caring and delivering beyond expectations
  • EH
    Emma Harrison
    Nov 27, 2025
    5.0
    I’ll definitely come back again. Wonderful experience.
  • ST
    Shreya Tandri
    Nov 18, 2025
    5.0
    Staff here were so helpful and nice! I was in & out in less than 5 minutes. Really reliable location.
  • JW
    Junior Wilkerson
    Nov 12, 2025
    1.0
    UPS HAS BEING THE MOST LAZY AND NON SATISFYING COURIERS. HOW IT’S IT AMAZON CAN FIND AN ADDRESS BUT NOT UPS. WE NEED TO VOTE TO LOWER THEY’RE PAY. AMAZON IS THE ONLY COMPANY THAT DELIVERS PACKAGES TO CUSTOMER’S ADDRESS
  • OL
    Oak Laokwansathitaya
    Oct 17, 2025
    5.0
    Wonderful and helpful staff here! I had a LOT of Amazon returns, some that required boxes to return. The staff here was super kind and helped me process all my returns - they were patient, friendly, and made this overwhelming chore so much easier. Thank you to the team here!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4838 offer in Los Angeles?

The UPS Store #4838 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.