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The UPS Store #7601 in Los Angeles offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of Ash and other employees going above and beyond to assist.
Efficiency
Numerous reviews highlighted the quick and efficient service, with customers appreciating the fast processing of packages and returns.
Cleanliness and Organization
The store was frequently described as clean, organized, and well-managed, contributing to a pleasant customer experience.
Negative Experiences
Some customers reported rude behavior from certain employees and dissatisfaction with additional charges for services like taping boxes.
Parking Convenience
Customers appreciated the ample parking available at the location, making visits more convenient.
JT
Jesus Torres
Nov 17, 2025
1.0
Gotta be the worst UPS you can go to. Firstly, you NEVER know what mood these guys will be in. One day of the week, they’re cool. Six other days, their attitude stinks. I almost constantly hear them make remarks about certain customers in a condescending manner. The ONE thing they’re consistent in, is charging for EVERYTHING. Whether it’s tape, trimming down a box, overcharging for a custom box, it’s insane. They charge a $2 SERVICE FEE to print out a .25 cent sheet of paper. Just think about how ludicrous that is. The UPS by the Santa Monica Airport doesn’t pull these outrageous fees/prices on you. Avoid at all costs.
PS, their response to this review tells you EVERYTHING you need to know about these guys. You guys charge $2.25 to those that have AUTHORIZED LABELS too. We’re not looking for handouts - we’re looking for integrity, honesty & fair pricing. Pettiness all-around. Just sad.
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Sean F
Nov 16, 2025
5.0
Staff is always friendly even when super busy and overwhelmed.
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Tereza V
Oct 28, 2025
1.0
The worst UPS location I’ve ever visited. I came in to drop off a package and was completely ignored by both an employee and the owner. No acknowledgment, no assistance.
After standing there awkwardly for five minutes while two employees avoided acknowledging me—one too busy with paperwork and the other moving luggage (?) around the store — I gave up and went to a different UPS store just to get basic service.
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Rahem Abdennadher
Oct 19, 2025
5.0
Randy is the best
MR
Margie Ratliff
Oct 13, 2025
5.0
UPS Store 7601 is my fav! They are accurate, efficient, and so friendly. I’ve been trusting them for years with my nonprofit’s mailbox, and they have always delighted me. No lost mail, easy shipping options, competitive prices. Thank you for brightening my day each time I stop by.