The UPS Store

4.3
119 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7601 in Los Angeles offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
3126 S Sepulveda Blvd, Los Angeles, CA
90034, United States

Hours

Reviews

4.3
119 reviews
5 stars
98
4 stars
1
3 stars
0
2 stars
1
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and professional, with many customers praising their willingness to assist and provide solutions.

Pricing Issues

Several reviews mention dissatisfaction with additional charges for services like tape and printing, leading to perceptions of unfair pricing.

Inconsistent Experiences

While many customers report positive experiences, others highlight instances of rude or unprofessional behavior from staff, indicating inconsistency in service quality.

Cleanliness and Convenience

The store is noted for being clean and well-organized, with ample parking, making it a convenient choice for customers.
  • KL
    K L
    Dec 2, 2025
    5.0
    Awesome! Super quick and nice staff
  • JT
    Jesus Torres
    Nov 17, 2025
    1.0
    Gotta be the worst UPS you can go to. Firstly, you NEVER know what mood these guys will be in. One day of the week, they’re cool. Six other days, their attitude stinks. I almost constantly hear them make remarks about certain customers in a condescending manner. The ONE thing they’re consistent in, is charging for EVERYTHING. Whether it’s tape, trimming down a box, overcharging for a custom box, it’s insane. They charge a $2 SERVICE FEE to print out a .25 cent sheet of paper. Just think about how ludicrous that is. The UPS by the Santa Monica Airport doesn’t pull these outrageous fees/prices on you. Avoid at all costs. PS, their response to this review tells you EVERYTHING you need to know about these guys. You guys charge $2.25 to those that have AUTHORIZED LABELS too. We’re not looking for handouts - we’re looking for integrity, honesty & fair pricing. Pettiness all-around. Just sad.
  • SF
    Sean F
    Nov 16, 2025
    5.0
    Staff is always friendly even when super busy and overwhelmed.
  • TV
    Tereza V
    Oct 28, 2025
    1.0
    The worst UPS location I’ve ever visited. I came in to drop off a package and was completely ignored by both an employee and the owner. No acknowledgment, no assistance. After standing there awkwardly for five minutes while two employees avoided acknowledging me—one too busy with paperwork and the other moving luggage (?) around the store — I gave up and went to a different UPS store just to get basic service.
  • MR
    Margie Ratliff
    Oct 13, 2025
    5.0
    UPS Store 7601 is my fav! They are accurate, efficient, and so friendly. I’ve been trusting them for years with my nonprofit’s mailbox, and they have always delighted me. No lost mail, easy shipping options, competitive prices. Thank you for brightening my day each time I stop by.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7601 in Los Angeles offer?

The UPS Store #7601 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.