Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7686 in Los Angeles offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Location
Hours
Reviews
4.9
144 reviews
5 stars
140
4 stars1
3 stars0
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for their friendly, helpful, and professional service, with many customers noting exceptional experiences.
Cleanliness
Customers appreciated the cleanliness and organization of the store, describing it as bright and welcoming.
Efficiency
Many reviews highlighted the quick and efficient service, with staff helping customers promptly and effectively.
Problem Solving
Employees were commended for their ability to assist with various shipping needs and provide creative solutions.
- CCCris Cortez6 days ago5.0Fast and easy mailbox set up. Love this place. In and out real fast.
- KHKym HallJan 3, 20265.0Friendly and helpful!
- DGD GJan 2, 20265.0I return a lot of packages (sorry) and every time I come this specific UPS location, I am greeted with superior, friendly, and kind customer service. The management and staff are doing an amazing job and this type of customer service is the reason I will remain a loyal customer. Thank you so much!!
- CTCarol ThomasDec 27, 20255.0Natalia was super helpful! She helped carry my bags of documents to be shredded from my car and helped me load the bin. Great service!
- SSShannonDec 10, 20252.0I had a frustrating experience at this UPS location today. I asked to have my return scanned at the counter because I was not able to use the self-scan kiosk for this item, and I also wanted an official acceptance scan to avoid tracking delays. For anyone unfamiliar: A self-scan kiosk/drop box scan only confirms you used the kiosk; it does not mean UPS has officially taken possession of the package yet. Most retailers and companies track the return based on the date and time UPS takes official possession, not the kiosk scan. That official “acceptance” scan doesn’t happen until the package is picked up and processed later, which can delay tracking updates by 24–48 hours or more. A counter scan by an employee is an immediate proof-of-possession scan, which is especially important for time-sensitive returns. I fully understand kiosks are helpful when lines are long, but in this case it wasn’t an option for me and there was no line. Instead of assisting, the staff insisted it was “the same thing,” which is simply inaccurate, and they were rude when I tried to explain why I needed a counter scan. UPS should ensure staff are trained on this distinction and can communicate it respectfully. This visit was disappointing.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours of The UPS Store in Los Angeles?
The UPS Store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM.
Does The UPS Store offer packing and shipping services?
Yes, The UPS Store provides expert packing and shipping services along with printing and mailbox services.
What payment methods does The UPS Store accept?
Payments can be made via American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I rent a mailbox at The UPS Store?
Yes, mailbox rental services are available at The UPS Store for all your mail and package needs.
What additional services does The UPS Store provide besides shipping?
Additional services include printing, document finishing, notary services, shredding, faxing, computer access, and passport/photo ID services.
Are there any nearby transit stations to The UPS Store for easy access?
Yes, The UPS Store is close to the Metro Expo Line - La Cienega Jefferson Station and the La Cienega/Jefferson bus station, which provide convenient public transportation options.
What nearby dining options are available around The UPS Store?
Nearby dining options include Nishi Poke & Sushi Roll and Egg Tuck, both great spots for a meal or snack before or after your visit.
Is there a nearby location where I can shred documents apart from The UPS Store?
Yes, Shred Nations is located nearby and specializes in document shredding and business management services.
How can I contact The UPS Store for inquiries or support?
You can reach The UPS Store by phone at +1 323-879-9569 or via email at store7686@theupsstore.com. They also have a Facebook page at https://www.facebook.com/105753599253411.